Sr Engineering Technician

Company Description

At Intuitive, we are united behind our mission: we believe that minimally invasive care is life-enhancing care. Through ingenuity and intelligent technology, we expand the potential of physicians to heal without constraints.

As a pioneer and market leader in robotic-assisted surgery, we strive to foster an inclusive and diverse team, committed to making a difference. For more than 25 years, we have worked with hospitals and care teams around the world to help solve some of healthcare's hardest challenges and advance what is possible.

Intuitive has been built by the efforts of great people from diverse backgrounds. We believe great ideas can come from anywhere. We strive to foster an inclusive culture built around diversity of thought and mutual respect. We lead with inclusion and empower our team members to do their best work as their most authentic selves.

Passionate people who want to make a difference drive our culture. Our team members are grounded in integrity, have a strong capacity to learn, the energy to get things done, and bring diverse, real world experiences to help us think in new ways. We actively invest in our team members to support their long-term growth so they can continue to advance our mission and achieve their highest potential.

Join a team committed to taking big leaps forward for a global community of healthcare professionals and their patients. Together, let's advance the world of minimally invasive care.

Job Description

Primary Function of Position:

The primary objective of a Sr. Engineering Technician is to provide troubleshooting, testing, repairs, equipment maintenance, and development support to the Manufacturing engineering team to meet productivity goals. Additionally, this person will play a significant role in the areas of Failure Analysis, First Pass yield, and MRB review.

Candidates must be highly motivated with a strong sense of shared responsibility and shared reward is required as well as a commitment to high product quality.

Roles and Responsibilities:

Engineering support:

• Assist or execute engineering level tests and collect data to support design of experiment activities or characterize an assembly.
• Assist with parts order, build, and modification of development fixtures for evaluation.
• Document all activities to keep records.
• Generate or assist on the implementation of Engineering Change orders.
• Manage time and resources in accordance with project.
• Perform other engineering technician duties as needed.

NPI and Sustaining Production support:

• Follow Production escalation process and provide engineering evaluation of any interruptions to production line.
• Perform quick triage of the issue and recommend best course of action to keep production moving.
• Perform simple reworks on the spot (cable crimping, solder components, tap threads, clean optics, adjust alignments etc.).
• Document all activities during escalation support in formal records.
• Order parts and assemble/bring up duplicate fixtures for production.
• MRB support (Evaluation and disposition of failed material):
• Review parts in MRB, analyze failures in detail, make decisions on dispositions and approve, document all findings in formal records.
• Manage scrapped parts and organize process around reviewing them with Manufacturing engineering.
• Execute stock purges that require engineering level test/measurements.

Qualifications

Skill/Job Requirements:

• Understand wiring diagrams, schematics, assembly drawings, fab drawings, mechanical drawings.
• Ability to solve technical issues with a basic understanding of Electrical circuits and mechanical drawings.
• Working knowledge of computers, word processing and spreadsheet applications for documentation and data presentation.
• Ability to learn quickly and adapt to variety of technologies that allow effective troubleshooting. Examples: Digital and Analog Electronics components, optical components, servo components, machined parts, sheet metal parts, cable assemblies.
• Good communication skills to be able to partner effectively with production techs, supervisors, training department as well as Manufacturing/Design/Test Engineers.
• Proven ability to work well in team environment
• Familiarity with JIRA, Agile, and SAP or equivalent tools 
• Minimum 5 years’ experience supporting a system engineering group in a product development organization 
• Ability to read, modify, and execute test scripts use for debug
• Ability to troubleshoot complex PCAs down to component level.
• Document findings of investigation in quality notifications which are part of official Device History Records.
• Electronic and Mechanical assembly skills (Examples: soldering, crimping, box build, fiber handling, optical component handling, cable routing, and use of RTV/epoxy).

Education/Experience:

• AS degree, trade school, military technical training or equivalent.
• A minimum of five years of troubleshooting experience, or equivalent combination of education and experience.

Additional Information

Due to the nature of our business and the role, please note that Intuitive and/or your customer(s) may require that you show current proof of vaccination against certain diseases including COVID-19.  Details can vary by role.

Intuitive is an Equal Employment Opportunity Employer. We provide equal employment opportunities to all qualified applicants and employees, and prohibit discrimination and harassment of any type, without regard to race, sex, pregnancy, sexual orientation, gender identity, national origin, color, age, religion, protected veteran or disability status, genetic information or any other status protected under federal, state, or local applicable laws.

We will consider for employment qualified applicants with arrest and conviction records in accordance with fair chance laws.

Preference will be given to qualified candidates who do not reside, or plan to reside, in Alabama, Arkansas, Delaware, Florida, Indiana, Iowa, Louisiana, Maryland, Mississippi, Missouri, Oklahoma, Pennsylvania, South Carolina, or Tennessee.

We provide market-competitive compensation packages, inclusive of base pay, incentives, benefits, and equity. It would not be typical for someone to be hired at the top end of range for the role, as actual pay will be determined based on several factors, including experience, skills, and qualifications. The target salary ranges are listed.