Senior Product Manager

Overview

The TurboTax Canada team is seeking an entrepreneurial Senior Product Manager who values moving quickly. Help us help Canadians with the most complex financial and tax situations, save time, save frustration and save money.You will work closely with cross-functional and platform teams to drive and deliver a vision of how we can enable effortless and delightful experiences for our customers. You thrive in solving complex problems and are relentless in pursuing solutions: utilizing customer empathy, experimentation and data-backed decision making to get there.

What you'll bring

• Bachelor's degree in Computer Science, Engineering, or a related field
• 8+ years of experience in product management (or related industry experience) with experience in delivering end-customer experiences, platform services and 2-sided networks
• Proven track record of success in leading product development from ideation to launch and defining data-backed roadmaps that deliver for the customer
• Demonstrated rigor in defining top product priorities that drive impact and customer benefit
• Strong cross-functional collaborator and ability to influence leadership
• Experience defining vision and strategy for a product
• Experience working in Agile development environments and managing platform dependencies
• Experience in the financial technology sector a plus

• Is the primary driver for identifying significant opportunities, and driving product vision, strategies and roadmaps in the context of broader organizational strategies and goals.
• Conduct customer research and analysis to identify new opportunities and lead ahead of competition and industry trends.
• Work closely with cross-functional teams to drive product vision, define product requirements, coordinate resources from other groups (design, legal, platforms, etc.), and guide the team through key milestones.
• Collaborate with cross-functional teams to develop and execute go-to-market strategies for new launches and feature releases.
• Define and track key performance metrics to ensure product success and customer satisfaction.
• Serve as the subject matter expert for the product, both internally and externally, with a strong understanding of technical requirements and architecture.
• Develop and maintain strong relationships with customers to ensure their needs are being met and product feedback is incorporated into future releases.