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Integral Ad Science

Workplace Operations Coordinator

London, United Kingdom

Job Description:

Integral Ad Science (IAS) is a global technology and data company that builds verification, optimization, and analytics solutions for the advertising industry and we're looking for a Workplace Operations Coordinator (WOC). If you are excited to explore a role in the ad tech industry in a varied position of a workplace operations coordinator; work closely with some of the biggest companies in the world; be the main day to day go-to person for facilities; and solve ad hoc issues, then WOC at IAS is the place for you!

As a Workplace Operations Coordinator you'll be working as part of the global Workplace Operations Team reporting directly to the EMEA Workplace Operations Director, supporting EMEA IAS employees. You should be able to quickly troubleshoot any facilities issues, pinpoint the problem, and provide a solution.

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What you'll get to do:

  • Act as a main point of contact for the EMEA regions day-to-day workplace queries and build an in-depth relationship with all levels of the team
  • Ensuring that the business plan, policy and initiatives are delivered in the local offices
  • Coordinate and plan essential central services such as reception, security, maintenance, mail, cleaning, catering, waste disposal and recycling. Address any areas of improvement or issues within these services
  • Keep workforce safe - liaising with security, receiving local security updates from Building Management/Office Provider/TFL/Westminster council etc and sharing when necessary.
  • Assist with planning and logistics when EMEA office moves arise
  • Coordinate with all departments such as HR, Finance, CorpIT, Client Servicing Teams, Product Marketing, etc
  • Execute protocols for onboarding and offboarding of employees, including setup of new hire desks and departures, coordinate security passes, booking couriers for new hire & leaver laptops - liaising with the staff member & IT to ensure smooth collection and delivery of items ahead of onboarding or after offboarding
  • Booking & Recording purchase orders including couriers, office supplies and so on
  • Organise staff lunches, assist with social events, happy hours, execute set-up and breakdown of spaces and special events
  • Receive and monitor all Zendesk workplace tickets, route issues to the appropriate team member, and ensure tickets are responded to and resolved timely and with an emphasis on end-user experience
  • Floor moves - assisting with: scheduling, organising and implementing. Department/team moves and new hires
  • Purchasing and processing orders, weekly shopping, stationery, catering, staff gifts, awards, flowers etc
  • Assisting with EMEA Empower & other EMEA events, internal/external - logistics, organising and executing
  • Liaising with suppliers and vendors including but not limited to cleaners, suppliers and other office vendors such as plant company, catering suppliers
  • Coordinate vendor building access, food suppliers, contractors, tradespeople, etc
  • Scheduling maintenance and renewals for office suppliers, Billitaps, coffee machines etc
  • Well-being: booking massages, treatments, ad-hoc events, scheduling lactation bookings
  • Maintain the stock levels for office and breakroom supplies and submit purchase requests to management
  • Meeting guests as and when required
  • Maintain cleanliness and organization of facilities storage spaces
  • Conduct daily office walkthroughs to ensure conference rooms, pantry areas, equipment, and common spaces are in working order according to a specified checklist. Inform our cleaning supervisor of problematic areas, and report maintenance issues
  • Assist in billing and accounting duties, including resolving billing questions, reconciliation and managing invoices
  • Swag Bag management

Health & Safety Elements

  • Ensuring that H&S guidelines and policies are followed
  • Complete Fire Warden training and be part of the Fire Plan Team
  • Complete First Aid training and be part of the First Aid Team
  • Assist with checking & maintaining the fire plan/call alarm points etc
  • Ordering items following Ergonomic Assessments
  • Assisting with any current and changing Covid procedures including waivers, registrations, safety elements, ordering PPE, liaising with cleaners for bio fogging/deep cleaning, liaising with suppliers of PPE and sanitation stations etc
  • Weekly/monthly checks of furniture, office equipment and spaces

You should apply if you have most of this:

  • Ideally 2-4 years' experience working in a client facing role
  • Understanding of Facilities and Workplace Operations
  • Strong communication skills; written, verbal, and listening skills
  • Knowledge of Google Workplace Software
  • Knowledge of Microsoft Office Software

What puts you over the top:

  • Proficiency in another European language
  • History of collaborating effectively within cross-functional teams
  • History of Health & Safety

About Integral Ad Science

Integral Ad Science (IAS) is a global leader in digital media quality. IAS makes every impression count, ensuring that ads are viewable by real people, in safe and suitable environments, activating contextual targeting, and driving supply path optimization.

Our mission is to be the global benchmark for trust and transparency in digital media quality for the world's leading brands, publishers, and platforms. We do this through data-driven technologies with actionable real-time signals and insight. Founded in 2009 and headquartered in New York, IAS works with thousands of top advertisers and premium publishers worldwide. For more information, visit or email us at

Equal Opportunity Employer:

IAS is an equal opportunity employer, committed to our diversity and inclusiveness. We will consider all qualified applicants without regard to race, color, nationality, gender, gender identity or expression, sexual orientation, religion, disability or age. We strongly encourage women, people of color, members of the LGBTQIA community, people with disabilities and veterans to apply.

California Applicant Pre-Collection Notice:

We collect personal information (PI) from you in connection with your application for employment or engagement with IAS, including the following categories of PI: identifiers, personal records, commercial information, professional or employment or engagement information, non-public education records, and inferences drawn from your PI. We collect your PI for our purposes, including performing services and operations related to your potential employment or engagement. For additional details or if you have questions, contact us at

To learn more about us, please visit and

Attention agency/3rd party recruiters: IAS does not accept any unsolicited resumes or candidate profiles. If you are interested in becoming an IAS recruiting partner, please send an email introducing your company to We will get back to you if there's interest in a partnership.


Client-provided location(s): London, UK
Job ID: Integral_Ad_Science-R-100314
Employment Type: Other

Perks and Benefits

  • Health and Wellness

    • FSA
    • HSA
    • Fitness Subsidies
    • HSA With Employer Contribution
    • Health Insurance
    • Dental Insurance
    • Vision Insurance
    • Life Insurance
    • Short-Term Disability
    • Long-Term Disability
    • Virtual Fitness Classes
    • Pet Insurance
  • Parental Benefits

    • Non-Birth Parent or Paternity Leave
    • Birth Parent or Maternity Leave
    • Fertility Benefits
    • Adoption Leave
  • Work Flexibility

    • Remote Work Opportunities
  • Office Life and Perks

    • Company Outings
    • Commuter Benefits Program
    • Casual Dress
    • Happy Hours
    • Snacks
    • Some Meals Provided
    • Holiday Events
  • Vacation and Time Off

    • Personal/Sick Days
    • Paid Holidays
    • Unlimited Paid Time Off
    • Paid Vacation
    • Volunteer Time Off
    • Summer Fridays
    • Leave of Absence
  • Financial and Retirement

    • Performance Bonus
    • 401(K) With Company Matching
    • 401(K)
    • Stock Purchase Program
  • Professional Development

    • Promote From Within
    • Access to Online Courses
    • Leadership Training Program
    • Mentor Program
    • Lunch and Learns
  • Diversity and Inclusion

    • Diversity, Equity, and Inclusion Program
    • Woman founded/led
    • Employee Resource Groups (ERG)