Infosys is seeking a Unified Communications Microsoft Teams Developer. In this role, you will act as a professional across the different stages of project. You will gather both technical and functional requirements, you will have the opportunity to collaborate with some of the best talent in the industry to create innovative high quality and defect-free solutions to meet our clients' business needs. You will be part of a learning culture, where teamwork and collaboration are encouraged, excellence is rewarded, and diversity is respected and valued.
Required Qualifications:
• Candidate must be located within Wilmington, NC or be willing to travel to this location. This position may require travel in the US.
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• Bachelor's degree or foreign equivalent required from an accredited institution. Will also consider three years of progressive experience in the specialty in lieu of every year of education.
• At least 4 years of Information Technology experience
• Experience with Unified Communications Microsoft Teams
Preferred Qualifications:
• At least 4 years of working experience in Unified Communications domain
• At least 3 years of experience in Microsoft Teams environment.
• Extensive knowledge and experience on design and deployment of Microsoft Teams
• Experience of working on Teams migration, deployment & support project(s)
• Minimum of 3-4 years of experience with SBC, Teams Direct routing, Dial Plan, Normalization rules
• Minimum of 3-4 years of experience with VOIP Protocols (SIP, H.323), SIP, Networking
• Extensive knowledge of installation and troubleshooting of MS Teams certified phones like Poly, Audio Codes, Yealink, Crestron.
• Should be able to create scripts for bulk user configuration, assign policies, collect information from Teams admin center using Power Shell. Configure and Manage Emergency Routing policy.
• Should be able to coordinate and work with Service Provider to enable Voice and Video services and resolve issues independently.
• Should have hands on experience with Microsoft certified SBC, SBA, Analog Gateways, Analog phones, SIP & IP Phones.
• Knowledge of Azure AD, Active Directory, Windows, Phones, Messaging, Meeting, and Calling policies.
• Should have worked on the Microsoft Certified Teams Room and Teams Rooms PRO.
• Should have knowledge of creating MTR and common area accounts.
• Desirable to have experience of working on one or more of the technologies -
Cisco VoIP, Zoom, Avaya, Cisco Telepresence, Digital Signage, Slido and Alcatel phone system.
• Expertise in troubleshooting end-to-end business critical issues related to network services and components, integrated (with other solutions) video and audio conferences etc.
• Should have knowledge of basics of Network and Firewall.
• Ability to work in team in diverse/ multiple stakeholder environment.
• Excellent Analytical & Business Communication skills
About Us
Infosys is a global leader in next-generation digital services and consulting. We enable clients in more than 50 countries to navigate their digital transformation. With over four decades of experience in managing the systems and workings of global enterprises, we expertly steer our clients through their digital journey. We do it by enabling the enterprise with an AI-powered core that helps prioritize the execution of change. We also empower the business with agile digital at scale to deliver unprecedented levels of performance and customer delight. Our always-on learning agenda drives their continuous improvement through building and transferring digital skills, expertise, and ideas from our innovation ecosystem.
To learn more about Infosys and see our ideas in action please visit us at www.Infosys.com
Infosys is an equal opportunity employer and all qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, spouse of protected veteran, or disability