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Infosys is a global leader in next-generation digital services and consulting. We enable clients in more than 56 countries to navigate their digital transformation. With over four decades of experience in managing the systems and workings of global enterprises, we expertly steer our clients through their digital journey. We do it by enabling the enterprise with an AI-powered core that helps prioritize the execution of change. We also empower the business with agile digital at scale to deliver unprecedented levels of performance and customer delight. Our always-on learning agenda drives their continuous improvement through building and transferring digital skills, expertise, and ideas from our innovation ecosystem.
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SHORT DESCRIPTION:
System/Server Support Engineer
We are seeking a skilled and detail-oriented Server Patching Specialist to join our team. This role is critical in ensuring the stability, security, and compliance of our Windows and Linux server environments. The ideal candidate will have a strong technical background in system administration, security patching, and automation, with a focus on continuous improvement and operational efficiency.
RESPONSIBILITIES:
- Operational Support:
- Provide daily operational support for operating systems, including Windows and Linux servers.
- Address issues related to software, security patch packaging, and scripting.
- Patching and Compliance:
- Package, test, validate, and deploy software and security patches across Windows and Linux environments.
- Assist server support teams to remediate vulnerabilities and ensure server compliance with organizational security policies.
- Automation & Optimization:
- Deliver all job duties with an "automation-first" mindset, striving for efficiency and scalability.
- Maintain and enhance automation scripts using tools like Ansible Playbooks to streamline patching processes.
- Tooling Expertise:
- Use SCCM (System Center Configuration Manager) to prepare and deploy software packages.
- Manage and perform Linux patching using Red Hat Satellite.
- Collaboration:
- Work closely with cross-functional server teams to meet patching and compliance objectives.
- Provide technical guidance and support to resolve patching-related issues.
- Proven experience in Windows and Linux server administration, patching, and vulnerability remediation.
- Hands-on experience with SCCM for software package preparation and deployment.
- Proficiency in maintaining and scripting of Ansible Playbooks for patching automation.
- Familiarity with Red Hat Satellite for Linux patching and management.
- Strong analytical and problem-solving skills with an attention to detail.
- An automation mindset with the ability to streamline processes and improve operational efficiency.
- Knowledge of security compliance frameworks and policies.
- Experience in a fast-paced IT environment with a focus on security and patch management.
- Strong communication skills for collaboration with internal teams and stakeholders.
EEO Statement:
At Infosys, we recognize that everyone has individual requirements. If you are a person with disability, illness, or injury and require adjustments to the recruitment and selection process, please contact our Recruitment team for adjustment either via the following email Infosys_ta@infosys.com or call 1-866-472-0935. Alternatively, you can include your preferred method of communication in email, and someone will be in touch.
Please note in order to protect the interest of all parties involved in the recruitment process, Infosys does not accept any unsolicited resumes from third-party vendors. In the absence of a signed agreement, any submission will be deemed as non-binding and Infosys explicitly reserves the right to pursue and hire the submitted profile. All recruitment activity must be coordinated through the Talent Acquisition department.
"All aspects of employment at Infosys are based on merit, competence and performance. We are committed to embracing diversity and creating an inclusive environment for all employees. Infosys is proud to be an equal opportunity employer."