Sourcing and Procurement Lead -Indirect Spend

Sourcing and Procurement Specialist - Facilities
Process Lead
San Jose, CR (Hybrid work model)

Job Description:
In the role of Process Lead in a Procurement service line, you will be required to follow all predefined procedures including buying goods and services on behalf of client's procurement organization, choosing suppliers, and negotiating prices to ensure that the right amount of the product or service is received when it is needed. Responsible for all activities related to the sourcing and procurement of Commodities and Services in indirect materials. Main responsibilities include but are not limited to identify and implement cost optimization initiatives/projects, negotiations with suppliers on commercials to achieve best price, focusing on KPI delivery by catalogs/contracts creation and management, running sourcing processes such as RFQ/RFP/RFI.
Responsibilities:

Working closely with Indirect Business Services category Portfolio Leads/Senior Stakeholders (Facilities Management, Insurance, Office supplies & equipment, events) on sourcing strategy creation and implementation

Identifying and implementing sourcing/cost optimization projects

Project management/Working on multiple projects at the same time with tight deadlines

Negotiating with suppliers on contracts/prices/payment terms/catalogs etc. with compliance in place

Running sourcing processes such as RFQ/RFP/RFI

Running spend analytics to identify sourcing projects

Developing savings calculation methodologies and getting signoffs from stakeholders,

Managing professional relationships with stakeholders with good understanding when/how to escalate, how to drive behavior for achieving targets, how to plan and conduct structured follow-up with all stakeholders (including suppliers)

Risk identification and proactively drive decisions/ outcomes

Runs cross functional sourcing team activities associated with selection processes - maximizing marketplace leverage, determining competitive alternatives, and prioritizing business objectives. Promotes team consensus.

Managing supplier selection process and achieving cost savings on services projects as part of a highly structured procurement process.

Identify opportunities to derive PnL savings through supplier aggregation, spend consolidation thereby improving the supplier base

Prepares issues, analyzes, negotiates, and administers RFIs (Requests for Information), RFPs (Requests for Proposal), SOW (Statements of Work), CR (Change Requests), and terminations

Manage End to End process, sourcing and procurement roles

Qualifications:
Basic:

• Bachelor's degree or foreign equivalent required from an accredited institution. Will also consider three years of progressive experience in the specialty in lieu of every year of education.
• At least 4 years of related experience in the strategic sourcing and procurement domain.

Preferred:

• CPM/CPIM/PMP/SAP-SRM certified is a plus.

• Knowledge of Sourcing techniques in practice - Spend Analytics, strategic sourcing methodology, negotiation, saving levers, contracting, Catalogue management
• Strong Communication Skills and Customer Services Oriented
• Strong project management skills
• Excellent analytical skills/ability to analyze and summarize cost data to identify potential for cost optimizations
• Strong in tasks prioritization and organization to assure all tasks are completed in a timely manner based on Client needs and the tasks are recorded, monitored, and closed out in an efficient manner.
• Strong commercial/ contract negotiations skills
• Capability to escalate and drive behavior for achieving targets
• Experience with sourcing systems - Coupa/SAP/Ariba - good to have
• Catalog management/ contract management expertise
• Must be extremely proficient with all PC applications - Word, Excel, Power Point, project management tools
• Bringing value through innovative thinking
• Fluent in Spanish, English, and Portuguese effective with business communication.
• Strong Communication Skills and Customer Services Oriented
• Must be self-motivated and proactive
• Must be a team player and flexible to take up individual ownership of tasks

Work Model:
This role is Hybrid Work model. You will typically in the office in San Jose, CR one day per week. Should have the flexibility to be onsite, as needed, for meetings, training or when requested.
About Us:
Infosys BPM Limited, a wholly owned subsidiary of Infosys Limited (NYSE: INFY), provides end-to-end transformative business process management (BPM) services for its clients across the globe. The company's integrated IT and BPM solutions approach enables it to unlock business value across industries and service lines, and address business challenges for its clients. Utilizing innovative business excellence frameworks, ongoing productivity improvements, process reengineering , automation , and cutting-edge technology platforms, Infosys BPM enables its clients to achieve their cost reduction objectives, improve process efficiencies, enhance effectiveness, and deliver superior customer experience.

Infosys BPM has 44 delivery centers in 16 countries spread across 5 continents, with 59,443 employees from 108 nationalities, as of March, 2025.

The company has been consistently ranked among the leading BPM companies globally and has received over 60 awards and recognitions in the last 5 years, from key industry bodies and associations like the Outsourcing Center, SSON, and GSA, among others. Infosys BPM also has very robust people practices, as substantiated by the various HR-specific awards it has won over the years. The company has consistently been ranked among the top employers of choice, on the basis of its industry leading HR best practices. The company's senior leaders contribute widely to industry forums as BPM strategists.
EOE/Minority/Female/Veteran/Disabled/Sexual Orientation/Gender Identity/Nationality

Infosys is an equal opportunity employer, and all qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, spouse of protected veteran, or disability.

Client-provided location(s): Santa Ana, Costa Rica

Job ID: Infosys-140658BR

Employment Type: OTHER

Posted: 2025-10-28T18:37:17