Senior Product Owner-Billing

Infosys is seeking a highly skilled and strategic Senior Product Owner-Billing to lead the development of our Group Premium Billing, Medicare Premium Billing, Accounts Receivables, Premium Reconciliation, and 820 Processing capabilities. This role is critical to ensuring accurate, compliant, and efficient premium billing operations across our health plan offerings. This is a full-time position directly reporting to the Chief Product Officer.
This role requires subject matter expertise to create a differentiated product with innovative features. A strong technical background is required for effectively collaborating with the Product Engineering Teams.

Key Responsibilities

• Own the product vision and roadmap for premium billing and reconciliation capabilities, aligning with business goals and regulatory requirements.
• Build a product that encompasses - Group Billing, Individual Billing, Medicare Billing & reconciliation, Medicaid Billing & Reconciliation, Marketplace Exchange Billing
• Collaborate with stakeholders across finance, operations, compliance to gather and prioritize requirements.
• Define and maintain a product backlog with clear, actionable user stories and acceptance criteria.
• Lead Agile ceremonies including sprint planning, backlog grooming, and reviews with cross-functional teams.
• Ensure seamless integration with EDI 820 processing, accounts receivable systems, and payment reconciliation workflows.
• Partner with engineering and QA teams to deliver high-quality, scalable product.
• Monitor product performance, gather feedback, and iterate to improve user experience and operational efficiency.

• The candidate must be located within commuting distance of Tempe, AZ or Richardson, TX or be willing to relocate to this area. This position may require travel in the US.
• Bachelor's degree or foreign equivalent required from an accredited institution. Will also consider three years of progressive experience in the specialty in lieu of every year of Education.
• 10 yrs of experience in Information Technology.
• 5+ years of experience as a Product Owner or Product Manager in the healthcare or health insurance industry.
• Strong understanding of Technical aspects of Product Development, Solution and Design.
• Deep understanding of health insurance operations, especially group plans.
• Proven experience with premium billing systems, Medicare billing, and EDI 820 processing.
• Strong understanding of accounts receivable, payment reconciliation, and financial workflows.
• Managing product lifecycle in whole - from ideation, exploration, approval, development, implementation, measurement, and ongoing development.
• Experience working in Agile/Scrum environments with cross-functional teams.
• Excellent communication, stakeholder management, and problem-solving skills.
• Familiarity with HIPAA, ACA, and other healthcare compliance standards.
• Demonstrated ability to navigate ambiguity and adapt quickly to new technology and processes.
• Strong business acumen including experience in estimation and pricing, market research.
• Ability to work with distributed teams in India and US in a Global Delivery model is a must.
• All applicants authorized to work in the United States are encouraged to apply.

• Experience with Provider domain, billing cycles, enrollment, eligibility, and claims processing is a plus, not mandatory.
• Background in finance, accounting, or healthcare IT.
• Certifications such as CSPO, SAFe PO/PM, or PMI-ACP.
• Experience with Group Billing, Medicare Advantage or Medicaid billing processes.
• Ability to provide thought leadership and influence to implement strategic methods.