Buyer
Process Specialist
Irving, TX
In the role of process specialist, you will execute transactions as per prescribed guidelines and timelines, reviews and validates the inputs from the other team members, support your manager in training activities, daily operations reviews and help in escalation resolution with the objective to meet service level agreement targets for the specific process within the guidelines, policies and norms of Infosys.
In this role you will be responsible for transition coordination, process training and certifications for the team, talent management related activities, Service Level Agreement compliance and Process compliance. You will also be involved in day to day customer interactions, knowledge management and process reengineering activities.
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Your responsibilities may include, but not limited to:
- Complete purchase requests with domestic and international suppliers by verifying all transactions
- Act as liaison between suppliers and involved departments to resolve procurement related problems
- Manage PO lifecycle including cancelation, soft closes and deleting POs when necessary
- Develop and provide daily activity reports and ensure reports are being monitored for internal operations processes
Qualifications
Basic
- High School Diploma or GED Equivalent
- At least 2 years of experience relating to the job description
- Experience with PO Management - Creation, maintenance, contracting
- ERP knowledge - SAP, PeopleSoft and IBM Legacy systems
- Ability to manage open orders, procurement match error, received not invoiced and invoiced not received activity - research and query follow ups
- Ability to process vendor payments
- Ability to perform PO history research in SAP
- Experience negotiating for savings with vendors
- Communication Skills
- Analytical skills
The job entails sitting as well as working at a computer for extended periods of time. Should be able to communicate by telephone, email or face to face.
About Us
Infosys BPM Limited, a wholly owned subsidiary of Infosys Limited (NYSE: INFY), provides end-to-end transformative business process management (BPM) services for its clients across the globe. The company's integrated IT and BPM solutions approach enables it to unlock business value across industries and service lines, and address business challenges for its clients. Utilizing innovative business excellence frameworks, ongoing productivity improvements, process reengineering , automation , and cutting-edge technology platforms, Infosys BPM enables its clients to achieve their cost reduction objectives, improve process efficiencies, enhance effectiveness, and deliver superior customer experience.
Infosys BPM has 43 delivery centers in 16 countries spread across 5 continents, with 58,745 employees from 124 nationalities, as of March, 2023.
The company has been consistently ranked among the leading BPM companies globally and has received over 60 awards and recognitions in the last 5 years, from key industry bodies and associations like the Outsourcing Center, SSON, and GSA, among others. Infosys BPM also has very robust people practices, as substantiated by the various HR-specific awards it has won over the years. The company has consistently been ranked among the top employers of choice, on the basis of its industry leading HR best practices. The company's senior leaders contribute widely to industry forums as BPM strategists.