Microsoft D365 CRM Senior Technology Architect

Are you looking for a change? Do you want to collaborate with some of the best talents in the industry? Are you ready to join a company whose passion is to make a difference to enterprises, the community, and the world? Then you are the one that we are looking for to be part of our growing team.

Dynamics 365 CE team is addressing one of the hottest and most challenging domains for businesses today - understanding our current and potential customers. We design and develop intelligent cloud services that help organizations in their Digital transformation Journey.

Wanted: Global Innovators To Help Us Build Tomorrow's Enterprise

As an innovative team, we focus on creating real value to our customers and building delightful experiences. Join our team and make a real impact - our team is responsible for creating a world-class real-time customer journey orchestration from the journey editing user experience to the backbone of the system, handling millions of customers at high scale

As Senior Technology Architect, you will be part of a team that is customer obsessed - you will work on features that respond to customer needs and make data-driven decisions. Develop software that empowers customers to optimize their business processes by designing, implementing, testing, and maintaining our software components and services

Skills & Experience Required

• Must have at-least 15+ years of experience in Dynamics CRM (Sales, Marketing, Field Services).
• Dynamics 365 Techno functional with hands on complex Customizations and Configurations.
• Need to be well versed in plugins, workflows, .Net, JavaScript, Portals and complex integrations using APIs.
• Experience in designing architecture of the solution.
• Lead technical positions for an application dealing with overall design, integration, technical requirements (e.g., performance and scalability) and alignment with enterprise strategies.
• Must have good knowledge on Dynamics 365 and coding best practices.
• Must be able to work directly with the client and lead design discussions with business, solution design and translate it to the technical team.
• Should be able to address any Technical Questions / clarifications.
• Single point of contact (Technical SME) and a Management single point of contact for all reviews, reporting, signoffs and approvals.
• They should have a good technical understanding and good understand of Project management principles.
• Work hand in hand with the Infosys, Microsoft and Client for any technical issues to track the technical progress of the project.
• Must have good knowledge on related Microsoft technologies that includes Power Automation, Power BI, Azure, etc.

Additional Skills

• Strong analytical and problem-solving skills
• Experience in troubleshooting and driving technical investigations
• Mentoring Developers and participating in Company wide Initiatives
• Solid communication and cross-discipline collaboration skills
• Strong customer focus and confident in making critical decisions independently in a fast paced and demanding environment
• Experience in creating requirement specifications based on Architecture/Design /Detailing of Processes

The job entails sitting as well as working at a computer for extended periods of time. Should be able to communicate by telephone, email or face to face. Travel may be required as per the job requirements.

Client-provided location(s): Atlanta, GA

Job ID: Infosys-136517BR

Employment Type: OTHER

Posted: 2025-07-30T23:40:40