Lead Analyst - Knowledge Services

ABOUT US
Infosys BPM (www.infosysbpm.com), the business process outsourcing subsidiary of Infosys, was set up in April 2002. Infosys BPM focuses on integrated end-to-end outsourcing and delivers transformational benefits to its clients through reduced costs, ongoing productivity improvements, and process re-engineering. Infosys BPM operates in India, Poland, the Czech Republic, the Netherlands, Ireland, South Africa, Brazil, Mexico, Costa Rica, the United States, Puerto Rico, China, the Philippines, Singapore, and Australia.
Infosys BPM has been consistently ranked among the leading BPM companies and has received multiple awards and recognition from key industry bodies and associations. Infosys BPM also has very robust people practices, as substantiated by the various HR-specific awards it has won over the years. The company has consistently been ranked among the top employers of choice, on the basis of its industry-leading HR best practices. The company's senior leaders contribute widely to industry forums as BPM strategists.

• Project Planning & Execution: Develop and manage detailed project plans, schedules, budgets, and resource allocations to ensure successful delivery of IT migration initiatives.
• Stakeholder Management: Engage with senior leadership, business units, IT teams, and third-party vendors to define project objectives, gather requirements, and provide regular updates.
• Risk & Issue Management: Identify risks and issues early, implement mitigation strategies, and ensure timely resolution to keep projects on track.
• Compliance & Regulatory Oversight: Ensure all project activities align with Australian banking regulations, industry standards, and internal governance frameworks.
• Team Leadership & Coordination: Lead and motivate cross-functional teams, ensuring alignment with project goals, timelines, and deliverables.
• Reporting & Communication: Deliver clear and concise project reports, highlighting progress, risks, and key milestones to senior stakeholders.
• Continuous Improvement: Capture lessons learned and contribute to the enhancement of project delivery frameworks and methodologies.

• Experience: 6-7+ years as an IT Project Manager, with a strong focus on the Australian banking sector and end-to-end migration project delivery.
• Industry Knowledge: Deep understanding of financial services, banking operations, and regulatory environments in Australia.
• Certifications: PMP, PRINCE2, or Agile certifications (e.g., CSM, SAFe) are highly desirable.
• Proven Track Record: Demonstrated success in delivering complex, high-value IT projects, particularly those involving compliance, digital transformation, and operational efficiency.
• Stakeholder Engagement: Strong ability to manage and influence senior stakeholders and external vendors.
• Analytical Thinking: Excellent problem-solving skills and the ability to manage multiple priorities in a fast-paced environment.
• Communication: Exceptional verbal and written communication skills, with the ability to translate technical details into business-friendly language.
• Location: Based in Sydney and available for in-office collaboration as required.

• Degree in Project Management, Business, Information Technology, or a related field.
• Experience with Agile methodologies and tools such as Jira, Confluence, or MS Project.
• Background in IT infrastructure projects or systems migrations within the banking sector.