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Lead Analyst - Knowledge Services

AT Infosys
Infosys

Lead Analyst - Knowledge Services

Alice Springs, Australia

ABOUT US
Infosys BPM (www.infosysbpm.com), the business process outsourcing subsidiary of Infosys, was set up in April 2002. Infosys BPM focuses on integrated end-to-end outsourcing and delivers transformational benefits to its clients through reduced costs, ongoing productivity improvements, and process re-engineering. Infosys BPM operates in India, Poland, the Czech Republic, the Netherlands, Ireland, South Africa, Brazil, Mexico, Costa Rica, the United States, Puerto Rico, China, the Philippines, Singapore, and Australia.
Infosys BPM has been consistently ranked among the leading BPM companies and has received multiple awards and recognition from key industry bodies and associations. Infosys BPM also has very robust people practices, as substantiated by the various HR-specific awards it has won over the years. The company has consistently been ranked among the top employers of choice, on the basis of its industry-leading HR best practices. The company's senior leaders contribute widely to industry forums as BPM strategists.

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Role: - Lead Analyst - Knowledge Services (Senior Change Manager - Financial Service)
Location: - Sydney
Status - 6 Months fixed term, extendable based on project requirement
NOTE - Only applicants with Australia full work right, i.e., holding a valid visa will be considered for the role.
About the Role
We are seeking a dynamic and experienced Senior Change Manager to join our high-performing team within the Institutional Securities Group (ISG). This role is pivotal in driving strategic change initiatives across complex, cross-functional projects in a fast-paced financial services environment.
As a trusted advisor to senior stakeholders, you will lead the design and execution of change strategies that support the successful delivery of ISG project portfolios, ensuring alignment with business goals and regulatory requirements.

Key Responsibilities
  • Develop and implement comprehensive change management strategies and plans for ISG projects.
  • Partner with project managers, business leads, and technology teams to embed change effectively.
  • Conduct impact assessments, stakeholder analyses, and readiness assessments.
  • Design and deliver communication, training, and engagement plans tailored to diverse stakeholder groups.
  • Monitor and report on change adoption, benefits realization, and risk mitigation.
  • Champion a culture of continuous improvement and change agility.
About You
  • 7+ years of experience in change management, with a strong background in financial services.
  • Proven experience supporting large-scale transformation programs, ideally within ISG or capital markets.
  • Exceptional stakeholder engagement and influencing skills at all levels of the organization.
  • Strong understanding of project management methodologies (e.g., Agile, Waterfall).
  • Prosci or equivalent change management certification preferred.
  • Excellent communication, facilitation, and analytical skills.
Why Join Us?
  • Work on high-impact projects that shape the future of institutional finance.
  • Collaborate with industry leaders in a supportive and innovative environment.
  • Enjoy flexible working arrangements and a strong focus on professional development.
Infosys BPM is committed to creating a diverse and inclusive working environment. We actively support and encourage people of all backgrounds; gender, age, ethnicity, race, cultural background, disability, religion and sexual orientation to submit an application and aim to ensure that the recruitment and employee experience is as accessible and inclusive as possible.
We provide adjustments including alternate formats to the recruitment process for candidates including individuals with disability. If you require an adjustment to be made during the recruitment process (including alternate formats) or have an enquiry about the support provided, please contact HR Team on 02 8913 5900 or email to bpm.anz.careers@infosys.com

Please click on the Apply link below to upload your resume before the closing date.
We reserve the right to withdraw this advertisement prior to the closing date.
We respectfully request agencies not to forward unsolicited resumes unless requested.

Client-provided location(s): Australia
Job ID: Infosys-134147BR
Employment Type: Other

Perks and Benefits

  • Health and Wellness

    • Health Insurance
    • Life Insurance
    • HSA
    • Short-Term Disability
  • Parental Benefits

    • Birth Parent or Maternity Leave
    • Non-Birth Parent or Paternity Leave
    • On-site/Nearby Childcare
  • Office Life and Perks

    • Commuter Benefits Program
  • Vacation and Time Off

    • Paid Vacation
    • Paid Holidays
    • Personal/Sick Days
    • Sabbatical
  • Financial and Retirement

    • 401(K)
    • Relocation Assistance
  • Professional Development

    • Learning and Development Stipend
  • Diversity and Inclusion

    • Employee Resource Groups (ERG)