Junior Network Administrator

Infosys Public Services is seeking a Junior Network Administrator, to join our Team.

Position Description (scope of work or brief narrative):

• This individual will be responsible for performing the following activities:
• Administer USPS Two Factor authentication platform - ENTRUST
• Configure, administer, document policies for Remote access authentication
• Manage and troubleshoot Remote access solutions such as VPN and SDWAN
• High level troubleshooting of network and application issues as related to remote access
• Adhere to strict Information Systems security guidelines in all cases.

Roles & Responsibilities include:

• 2FA Implementation: Deploy and configure Two-Factor Authentication solutions for various systems, applications, and network resources to strengthen access controls and authentication mechanisms.
• User Management: Manage user profiles, authentication methods, enrollment processes, and access policies related to Two-Factor Authentication to ensure secure user access.
• Incident Response: Monitor 2FA logs, analyze authentication data, investigate suspicious activities, and respond to security incidents related to unauthorized access attempts or unusual authentication patterns.
• Certificate Lifecycle Management: Monitor certificate expiration dates, renewals, revocations, and updates to ensure continuous validity and security compliance.
• Monitor and maintain remote access solutions such as VPN, routers, and switches

Required years of experience, training, technical skills, and other requirements for job performance:

• Familiarity with Entrust products, including Two-Factor Authentication solutions, certificate management, and encryption technologies.
• Ability to collaborate effectively with cross-functional teams to integrate email systems with other applications and platforms.
• Excellent communication skills to provide technical support and guidance to end-users.
• Proven ability to multi-task
• Knowledge of best practices and IT operations in an always-up, always-available service
• Manages time effectively
• Creative thinking skills
• Detail-oriented personality
• Ability to maintain effective communication and working relationships with co-workers

Desired Skills:

• Entrust tool set
• Proven experience as an two factor administrator or a similar role, preferably in a corporate environment.
• Network fundamentals: Understanding of networking concepts such as TCP/IP, OSI model, subnetting, routing, and switching.

Educational Requirements:

A Bachelor's Degree in Engineering or a foreign equivalent is required from an accredited institution. Will also consider three years of progressive, relevant work experience instead of every year of education.

The job entails sitting and working at a computer for extended periods. Should be able to communicate by telephone, email, or face-to-face. Travel may be required as per the job requirements.

Client-provided location(s): Durham, NC

Job ID: Infosys-136764BR

Employment Type: OTHER

Posted: 2025-07-25T22:18:54