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Infosys is a global leader in next-generation digital services and consulting. We enable clients in 56+ countries to navigate their digital transformation. With over four decades of experience in managing the systems and workings of global enterprises, we expertly steer our clients through their digital journey. We do it by enabling the enterprise with an AI-powered core that helps prioritize the execution of change. We also empower the business with agile digital at scale to deliver unprecedented levels of performance and customer delight. Our always-on learning agenda drives their continuous improvement through building and transferring digital skills, expertise, and ideas from our innovation ecosystem.
Visit www.infosys.com to see how Infosys (NYSE: INFY) can help your enterprise navigate your next.
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Infosys - Global Markets
The Global Markets team represents the group of all client and market facing roles at Infosys. This includes our Sales team, Client services team, Practice Sales team, Alliances team and Marketing team. The members of Infosys Global Markets team are the first interface for clients, prospects, alliance partners and influencers.
Location - Sydney
Role Description:
This role is overall responsible for all client interfaces and partner interface related to communicating proposed solutions for all Service experience (ServiceNow, Logic monitor, BMC, Solarwinds, Nagios and other tools) pursuits. Additionally, He / She will work closely with the Vertical Engagement Manager's to proactively pursue targeted accounts and with the IBU CIS delivery to ensure optimal customer solutions .
The job holder has the following key responsibilities within the assigned account scope:
- Farming of the existing accounts and opening up new accounts.
- Lead the Technical development of tools solutions.
- Work with customer and be the technical advisor for them representing tools solutions.
- Create value and differentiated solutions for customers in response to Infrastructure RFIs / RFPs and proactive pursuits.
- Do client presentations, due diligence and transition activities in new infrastructure engagements (where required)
- Translate business and system needs into technical system solutions.
- Acts as Subject Matter Expert providing direction and guidance to technical teams working on various solution elements of a pursuit.
- Responsible for assembling all required resources/skills to develop technical proposal.
- Assists in opportunity qualification and risk assessment.
- Individual must have at least 10 years' experience in Infrastructure Management, Operations, or Technology Consulting with a minimum of 5 years' experience as a ServiceNow sales person along with various infrastructure and cloud management tools and technologies.
- Must demonstrate an in-depth understanding of various Infrastructure technologies and be able to articulate the key tenets of various technology options.
- Excellent understanding of Infrastructure project management practices.
- Thoroughly understands the Infrastructure / Tools outsourcing industry, landscape, key issues and strategies of major technology players.
- Detailed understanding of the clients / infrastructure business processes and can relate to the client from a domain / technology perspective.
- Demonstrated broad expertise in understanding of various infra and cloud tools.
- Demonstrated broad experience in technical solution development of complex outsourcing Infrastructure engagements.
- Demonstrated experience in significant interactions at the VP Infrastructure, CTO and CIO level.
Hear from our recruiter on their experience working with Infosys as an Employer
At Infosys, we recognize that everyone has individual requirements. If you are a person with disability, illness, or injury and require adjustments to the recruitment and selection process, please contact our Recruitment team for adjustment either via the following email Infosys_ta@infosys.com or call 1-866-472-0935. Alternatively, you can include your preferred method of communication in email, and someone will be in touch.
Please note in order to protect the interest of all parties involved in the recruitment process, Infosys does not accept any unsolicited resumes from third-party vendors. In the absence of a signed agreement, any submission will be deemed as non-binding and Infosys explicitly reserves the right to pursue and hire the submitted profile. All recruitment activity must be coordinated through the Talent Acquisition department.
"All aspects of employment at Infosys are based on merit, competence and performance. We are committed to embracing diversity and creating an inclusive environment for all employees. Infosys is proud to be an equal opportunity employer."