About Us
Infosys is a global leader in next-generation digital services and consulting. We enable clients in more than 50 countries to navigate their digital transformation. With over four decades of experience in managing the systems and workings of global enterprises, we expertly steer our clients through their digital journey. We do it by enabling the enterprise with an AI-powered core that helps prioritize the execution of change. We also empower the business with agile digital at scale to deliver unprecedented levels of performance and customer delight. Our always-on learning agenda drives their continuous improvement through building and transferring digital skills, expertise, and ideas from our innovation ecosystem.
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Skills
JOB DESCRIPTION
• Total IT experience of 2 to 5 years
• Manhattan or JDA/BY WMS
Knowledge of SQL (PL/SQL)
Right attitude to learn and motivated.
• Analytical ability, able resolve complex problems(bugs/performance/issues) and reading trace files
• Preferable to have experience working in Peak Season Support
Responsibilities:
- L2 support of WMS and WCS application running in Client's distribution Centers.
- Provide variety of technical support to the project team; including quality assurance/design review, environment setup, software installation, configuration, report and label generation, operation consulting, troubleshooting, system testing & programming
- Participate in crisis calls and ensure rapid closure of all priority issues. Track Incidents to closure
Nice to Have:
• Some experience in Manhattan or JDA WMS
Availability to work in shifts (3 different rotating shifts) and work onsite