Analyst - Knowledge Services

ABOUT US
Infosys BPM (www.infosysbpm.com), the business process outsourcing subsidiary of Infosys, was set up in April 2002. Infosys BPM focuses on integrated end-to-end outsourcing and delivers transformational benefits to its clients through reduced costs, ongoing productivity improvements, and process re-engineering. Infosys BPM operates in India, Poland, the Czech Republic, the Netherlands, Ireland, South Africa, Brazil, Mexico, Costa Rica, the United States, Puerto Rico, China, the Philippines, Singapore, and Australia.
Infosys BPM has been consistently ranked among the leading BPM companies and has received multiple awards and recognition from key industry bodies and associations. Infosys BPM also has very robust people practices, as substantiated by the various HR-specific awards it has won over the years. The company has consistently been ranked among the top employers of choice, on the basis of its industry-leading HR best practices. The company's senior leaders contribute widely to industry forums as BPM strategists.
Role: - Analyst - Knowledge Services ( PMO Support )
Location: - Sydney
Status - 6 Months fixed term, extendable based on project requirement
NOTE - Only applicants with Australia full work right, i.e., holding a valid visa will be considered for the role.

JOB DESCRIPTION: -
The PMO Administrator plays a key role in providing administrative support to the PMO team and project managers. They maintain project documentation, track resource schedules, coordinate meetings and training, and assist with budgeting and financial tracking.

Key Responsibilities:
1. Project Support & Coordination

• Assist project managers in tracking timelines, deliverables, and documentation.
• Maintain project records, RAID logs (Risks, Assumptions, Issues, Dependencies), and action item registers.
• Support internal project reviews and follow-up activities.

2. Calendar Blocking & Meeting Coordination

• Manage scheduling for key project and governance meetings across multiple stakeholders.
• Block calendars for project steering committees, working groups, and stakeholder check-ins.
• Coordinate with cross-functional teams to find suitable meeting times and avoid scheduling conflicts.
• Ensure timely distribution of meeting invites, agendas, and supporting materials.

3. Governance & Reporting

• Help compile weekly and monthly status reports for management and steering committees.
• Track project KPIs, milestone progress, and resource utilization.

4. Communication & Stakeholder Management

• Serve as the point of contact for project coordination queries and communications.
• Maintain contact lists and distribution groups for project communication.

5. Administrative Support

• Organize and maintain centralized project documentation (e.g., on SharePoint, MS Teams).
• Take meeting minutes, follow up on action items, and ensure accountability.
• Assist in onboarding new project resources (access setup, orientation, etc.).

Qualifications:
Education:

• Bachelor's degree in business administration, Management, Finance, or related field.

Certifications (preferred but not mandatory):

• PMP, CAPM, PRINCE2 Foundation, or Agile certification.

Experience:

• 2-5 years of experience in a PMO or administrative/project coordination role, preferably in banking or financial services.

Infosys BPM is committed to creating a diverse and inclusive working environment. We actively support and encourage people of all backgrounds; gender, age, ethnicity, race, cultural background, disability, religion and sexual orientation to submit an application and aim to ensure that the recruitment and employee experience is as accessible and inclusive as possible.
We provide adjustments including alternate formats to the recruitment process for candidates including individuals with disability. If you require an adjustment to be made during the recruitment process (including alternate formats) or have an enquiry about the support provided, please contact HR Team on 02 8913 5900 or email to bpm.anz.careers@infosys.com
Please click on the Apply link below to upload your resume before the closing date.
We reserve the right to withdraw this advertisement prior to the closing date.
We respectfully request agencies not to forward unsolicited resumes unless requested.
ABOUT US
Infosys BPM (www.infosysbpm.com), the business process outsourcing subsidiary of Infosys, was set up in April 2002. Infosys BPM focuses on integrated end-to-end outsourcing and delivers transformational benefits to its clients through reduced costs, ongoing productivity improvements, and process re-engineering. Infosys BPM operates in India, Poland, the Czech Republic, the Netherlands, Ireland, South Africa, Brazil, Mexico, Costa Rica, the United States, Puerto Rico, China, the Philippines, Singapore, and Australia.
Infosys BPM has been consistently ranked among the leading BPM companies and has received multiple awards and recognition from key industry bodies and associations. Infosys BPM also has very robust people practices, as substantiated by the various HR-specific awards it has won over the years. The company has consistently been ranked among the top employers of choice, on the basis of its industry-leading HR best practices. The company's senior leaders contribute widely to industry forums as BPM strategists.
Role: - Analyst - Knowledge Services ( PMO Support )
Location: - Sydney
Status - 6 Months fixed term, extendable based on project requirement
NOTE - Only applicants with Australia full work right, i.e., holding a valid visa will be considered for the role.

JOB DESCRIPTION: -
The PMO Administrator plays a key role in providing administrative support to the PMO team and project managers. They maintain project documentation, track resource schedules, coordinate meetings and training, and assist with budgeting and financial tracking.

Key Responsibilities:
1. Project Support & Coordination

• Assist project managers in tracking timelines, deliverables, and documentation.
• Maintain project records, RAID logs (Risks, Assumptions, Issues, Dependencies), and action item registers.
• Support internal project reviews and follow-up activities.

2. Calendar Blocking & Meeting Coordination

• Manage scheduling for key project and governance meetings across multiple stakeholders.
• Block calendars for project steering committees, working groups, and stakeholder check-ins.
• Coordinate with cross-functional teams to find suitable meeting times and avoid scheduling conflicts.
• Ensure timely distribution of meeting invites, agendas, and supporting materials.

3. Governance & Reporting

• Help compile weekly and monthly status reports for management and steering committees.
• Track project KPIs, milestone progress, and resource utilization.

4. Communication & Stakeholder Management

• Serve as the point of contact for project coordination queries and communications.
• Maintain contact lists and distribution groups for project communication.

5. Administrative Support

• Organize and maintain centralized project documentation (e.g., on SharePoint, MS Teams).
• Take meeting minutes, follow up on action items, and ensure accountability.
• Assist in onboarding new project resources (access setup, orientation, etc.).

Qualifications:
Education:

• Bachelor's degree in business administration, Management, Finance, or related field.

Certifications (preferred but not mandatory):

• PMP, CAPM, PRINCE2 Foundation, or Agile certification.

Experience:

• 2-5 years of experience in a PMO or administrative/project coordination role, preferably in banking or financial services.

Infosys BPM is committed to creating a diverse and inclusive working environment. We actively support and encourage people of all backgrounds; gender, age, ethnicity, race, cultural background, disability, religion and sexual orientation to submit an application and aim to ensure that the recruitment and employee experience is as accessible and inclusive as possible.
We provide adjustments including alternate formats to the recruitment process for candidates including individuals with disability. If you require an adjustment to be made during the recruitment process (including alternate formats) or have an enquiry about the support provided, please contact HR Team on 02 8913 5900 or email to bpm.anz.careers@infosys.com
Please click on the Apply link below to upload your resume before the closing date.
We reserve the right to withdraw this advertisement prior to the closing date.
We respectfully request agencies not to forward unsolicited resumes unless requested.

Client-provided location(s): Alice Springs, Australia

Job ID: Infosys-136721BR

Employment Type: OTHER

Posted: 2025-07-24T23:38:47