Infosys is seeking an Aerospace Consultant In the role of Technology Lead, you will be a technology professional adding value to a gamut of Software Development lifecycle stages You will create detailed design artifacts like program specifications, test plans; and independently develop and review code and contribute to the go-live plan You will have the opportunity to collaborate with some of the best talent in the industry to create innovative high quality and defect-free solutions to meet our clients' business needs You will be part of a learning culture, where teamwork and collaboration are encouraged, excellence is rewarded, and diversity is respected and valued
Required Qualifications
This position is based out of Wichita, KS This position may require re-location and or travel to project location
Want more jobs like this?
Get jobs in Wichita, KS delivered to your inbox every week.
Bachelor's degree or foreign equivalent required from an accredited institution Will also consider three years of progressive experience in the specialty in lieu of every year of education
At least 4+ years of experience working with CAE/CAD applications support
This role may involve elevated access to Impact Level 4 (IL4) data and/or security requirements for handling controlled unclassified information (CUI) and sensitive data as defined by US Department of Defense (DoD) The eligible candidates must be a US Citizens only
Incident Management, L2 and L3 support services and Problem resolution
Coordinate with users and Helpdesk Level 1 (L1) team in case further clarification is needed
Provide first-level and second-level technical support for MES and Ignition platforms, including diagnosing and resolving issues
Perform routine system maintenance, updates, and backups to ensure reliability and minimize downtime
Monitor system performance and implement optimizations to improve operational efficiency
User and Release Management, Application user management, administration, and access rights
Configuration Management and SR
Application Upgrades, Patches and deployment, System Administration, Governance
L3 Level Defect disposition and resolution
Handling minor enhancements / Operations demands
Co-ordinate with third party vendors, as applicable, for resolution of product issues
Co-ordinate with other departments as required for issue resolution
Perform required testing and update test scripts to keep them current
Participate in defect triage calls for Sev-1/Sev-2 as applicable
Analyze system logs and conduct root cause analysis for system issues and malfunctions
Resolve hardware and software issues related to MES and OT systems
Ensure minimal production downtime by providing timely and effective support during system failures
Problem Management, Create problem tickets for identified problems
Analyze root cause and design solution Test the solution in QA environment
Co-ordinate with user for user acceptance testing
Create and update problem tickets, change records and change documentation as needed
Monitor if the issue is still occurring, Change Management
Follow Change Management process to create a request ticket in the Customer workflow tool to record the request and use SNOW to process the request
Follow Change Management process for proper tracking of the request, move, and required signoffs and approvals including documentation to support the change
Participate in change advisory board meetings and provide technical input on upcoming changes
Preventive Maintenance, Regular service monitoring of applications and databases
Interface with the infrastructure team to finalize and decide the appropriate backups
Perform root cause analysis and fix of repeat incidents
Periodic Monitor and manage interfaces/ batch activities, Enhancements
Participate in the high level and detailed level requirements discussion for various interfaces, extensions, and customization
Prepare the functional requirement document if required
Identify the code changes and align them with normal release
Test interface on development, UAT, and move it to Production instance
Prepare estimations for development work and provide the estimates to Project Manager
Prepare Technical Specification Documents for components to be developed
Coding and Unit Testing as per the design
Development and documentation activities to be carried as per IT Standards
Co-ordination with Business Users and Super Users for interface development work
Support the UAT and Go-live activities, Plan and lead process improvements
Knowledge Management, Periodic connect with Business users and SMEs and will share the knowledge on incident resolutions with them
Preferred Qualification:
Services & consulting experience in Aerospace Engineering and ITAR regulatory
Proficiency in configuring, maintaining, and troubleshooting Ignition & MES
Experience with SQL databases and scripting for Ignition
Hands-on experience with PLCs, SCADA, and MES systems integration
Familiarity with industrial communication protocols such as OPC, MQTT, and Modbus
Understanding of ISA-95 architecture and MES/OT integration layers
Experience with cloud-based monitoring or IIoT platforms is an advantage
Familiarity with IT/OT convergence, network architecture, and cybersecurity standards
Outstanding communication and presentation skills
Strategic and analytical mindset with high consultative and problem-solving skills
Ability to embrace and promote rapid adoption of new knowledge, practices, and processes
Excellent communication and interpersonal skills
Ability to work independently and as part of a cross-functional team
Understand US compliance standards (ITAR)
The job entails sitting as well as working at a computer for extended periods of time Should be able to communicate by telephone, email or face to face Travel may be required as per the job requirements
The job entails sitting as well as working at a computer for extended periods of time. Should be able to communicate by telephone, email or face to face. Travel may be required as per the job requirements