Software Development Engineer VI - Cloud Engineer
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Company Overview
ID.me is the next-generation digital identity network that simplifies how individuals securely prove their identity online. Consumers can verify their identity with ID.me once and seamlessly log in across websites without having to create a new login or verify their identity again. 130 million members experience streamlined login and identity verification with ID.me at 16 federal agencies, 30 states, and 56 healthcare organizations. More than 600 consumer brands use ID.me to verify communities and user segments to honor service and build more authentic relationships.
ID.me’s technology meets the federal standards for consumer authentication set by the Commerce Department and is approved as a NIST 800-63-3 IAL2 / AAL2 credential service provider by the Kantara Initiative. ID.me is committed to “No Identity Left Behind” to enable all people to have a secure digital identity. To learn more, visit https://network.id.me/.
Cloud Engineer VI
Location: Mountain View, CA (Onsite, 5 days/week)
Role Overview
Join ID.me as a Cloud Engineer VI to lead and innovate in the fast-evolving digital identity ecosystem. This senior role is perfect for a passionate technical leader with a knack for scaling and optimizing large infrastructure while improving security posture. As a key member of our engineering team, you will shape the architecture, reliability, and scalability of critical systems in a dynamic, growth-stage environment.
Responsibilities:
- Design and Build: Architect, implement, and maintain highly scalable, performant, and reliable infrastructure with a target uptime of 99.999%.
- Lead: Serve as the technical leader for DevOps and SDLC (Software Development Lifecycle) initiatives, driving best practices and innovation.
- Troubleshoot: Identify, debug, and resolve complex infrastructure issues, minimizing downtime and impact.
- Enhance Security: Collaborate with security teams to strengthen system security and manage vulnerabilities across the ecosystem.
- Scale Systems: Diagnose and address scaling challenges, such as optimizing PostgreSQL connection pooling and enhancing system throughput.
- Data Infrastructure: Build and scale robust data serving and warehousing infrastructure to support business-critical operations.
- On-Call Leadership: Lead from the front during on-call rotations, effectively responding to production incidents and helping improve existing processes.
- Compliance Support: Assist in addressing audit and compliance findings to ensure regulatory alignment.
Minimum Qualifications:
- 10+ years of experience managing production environments at medium-to-large scale.
- Expertise in CI/CD platforms and tools (e.g., GitHub Actions, Jenkins, Harness).
- Proficiency with HashiCorp technologies (Terraform, Vault, Consul, Nomad).
- Strong experience with public cloud platforms, particularly GCP and AWS.
- Hands-on knowledge of IaC and orchestration tools (Terraform, Ansible).
- Proficiency in PostgreSQL and database management.
- Advanced scripting skills (Bash, Python, or Ruby).
- In-depth Linux/Unix administration experience and solid networking expertise.
- Previous or concurrent application development experience, bridging the gap between development and operations.
Preferred Qualifications:
- A passion for building high-quality, reliable systems and products.
- Adaptability in dynamic environments with shifting priorities.
- Excellent communication skills, both written and verbal.
- Self-motivation, with a strong work ethic and collaborative mindset.
- Enthusiasm for continuous learning and improvement, especially in security and infrastructure engineering.
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Bonus Points:
- Knowledge of SRE concepts, and chaos engineering.
- Familiarity with security compliance frameworks (e.g., STIG guidelines).
- Experience with containers and orchestration tools like Docker, Kubernetes, and Helm.
- Expertise in observability tools (e.g., Honeycomb, New Relic, Prometheus, Grafana, Splunk).
- Previous work with security audits and compliance processes.
#LI-KC1
The annual base salary listed does not include a company bonus, incentive for sales roles, equity and benefits which will be determined based on experience, skills, education, relevant training, geographic location and role.
ID.me offers comprehensive medical, dental, vision, health savings account, flexible spending accounts (medical, limited purpose, dependent care, commuter benefit accounts), basic and voluntary life and AD&D insurance, 401(k) with company match, parental leave, ability to participate in unlimited paid time off subject to the terms and conditions of the PTO policy, including 8 company wide holidays, short and long-term disability insurance, accident and critical illness insurance, referral bonus policy, employee assistance program, pet insurance, travel assistant program, wellbeing and childcare discounts, benefit advocates, and a learning and development benefit.
The above represents the anticipated total rewards package for this job requisition. Final offers may vary from the amount listed based on qualifications, professional experiences, skills, education, relevant training, geographic location, and other job related factors.
ID.me maintains a work environment free from discrimination, where employees are treated with dignity and respect. All ID.me employees share in the responsibility for fulfilling our commitment to equal employment opportunity. ID.me does not discriminate against any employee or applicant on the basis of age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. ID.me adheres to these principles in all aspects of employment, including recruitment, hiring, training, compensation, promotion, benefits, social and recreational programs, and discipline. In addition, ID.me's policy is to provide reasonable accommodation to qualified employees who have protected disabilities to the extent required by applicable laws, regulations and ordinances where a particular employee works. Upon request we will provide you with more information about such accommodations.
Please review our Privacy Policy, including our CCPA policy, at id.me/privacy. If you provide ID.me with any personally identifiable information you confirm that you have read and agree to be bound by the terms and conditions set out in our Privacy Policy.
ID.me participates in E-Verify.
Perks and Benefits
Health and Wellness
- Health Insurance
- Dental Insurance
- Vision Insurance
- Life Insurance
- Short-Term Disability
- Long-Term Disability
- FSA
- HSA
- HSA With Employer Contribution
- Pet Insurance
- Mental Health Benefits
- Virtual Fitness Classes
Parental Benefits
- Birth Parent or Maternity Leave
- Non-Birth Parent or Paternity Leave
- Family Support Resources
Work Flexibility
- Remote Work Opportunities
Office Life and Perks
- Casual Dress
Vacation and Time Off
- Paid Vacation
- Paid Holidays
- Personal/Sick Days
Financial and Retirement
- 401(K) With Company Matching
- Company Equity
- Performance Bonus
Professional Development
- Learning and Development Stipend
Diversity and Inclusion
- Founder led
- Veteran founded/led