Strategy Consultant - Customer Solutions
Introduction
This position is responsible for the technical operations of the Premier/Precision Business Process Manager application, Premier Integrated Teller application, Focus DB Manager application and Onboard Advisor application, which provides our financial clients access to effectively perform their jobs, run their bank, make critical business decisions, and provide access for other critical 3rd party product solutions.
In this role, you'll work in one of our IBM Consulting Client Innovation Centers (Delivery Centers), where we deliver deep technical and industry expertise to a wide range of public and private sector clients around the world. Our delivery centers offer our clients locally based skills and technical expertise to drive innovation and adoption of new technology.
Your role and responsibilities
In this role, you'll work in one of our IBM Consulting Client Innovation Centers (Delivery Centers), where we deliver deep technical and industry expertise to a wide range of public and private sector clients around the world. Our delivery centers offer our clients locally based skills and technical expertise to drive innovation and adoption of new technology
Bachelor's Degree in computer science and/or related field required or
Minimum of 6 years work-related experience.
Must be able to make decisions, resolve problems using experience and professional judgment, follow specific instructions, perform repeatable technical product implementations, manage multiple implementation projects simultaneously and possess effective multi-tasking skills.
Must show a demonstrated work history of learning technical software applications, processes and procedures as well as performing technical product implementations.
Must have strong communications skills (verbal and written) with special attention to technical content
Have a good working knowledge of Microsoft SQL, IBM db2 and Microsoft Windows servers, including hardware and software
Have a strong understanding of Dynatrace and Splunk to effectively setup/monitor and troubleshoot our systems and applications
Be able to take ownership of job duties & responsibilities as well as work independently with minimal supervision and oversight
This position will entail occasional work outside of standard business hours, including evenings and weekends, as needed to meet project deadlines and operational requirement
Required education
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Associate's Degree/College Diploma
Preferred education
Bachelor's Degree
Required technical and professional expertise
Microsoft SQL 2012 & higher
Microsoft SQL Query Language
Microsoft Server 2012 & higher
IBM db2 9.5 and & higher
Microsoft Internet Information Services (IIS)
FTP file movements and file transmissions
PowerShell authoring
Python scripting
Visual Cron
Power BI
Working knowledge of network connectivity including basic connectivity troubleshooting
Technical product implementations (includes SQL DBA & Windows Server administration functions)
Automated file processing
A wide variety of 3rd party programs and applications.
Previous experience with Fiserv Premier/Precision products or previous experience in banking or financial services industry also preferred
ABOUT BUSINESS UNIT
IBM Consulting is IBM's consulting and global professional services business, with market leading capabilities in business and technology transformation. With deep expertise in many industries, we offer strategy, experience, technology, and operations services to many of the most innovative and valuable companies in the world. Our people are focused on accelerating our clients' businesses through the power of collaboration. We believe in the power of technology responsibly used to help people, partners and the planet.
YOUR LIFE @ IBM
In a world where technology never stands still, we understand that, dedication to our clients success, innovation that matters, and trust and personal responsibility in all our relationships, lives in what we do as IBMers as we strive to be the catalyst that makes the world work better.
Being an IBMer means you'll be able to learn and develop yourself and your career, you'll be encouraged to be courageous and experiment everyday, all whilst having continuous trust and support in an environment where everyone can thrive whatever their personal or professional background.
Our IBMers are growth minded, always staying curious, open to feedback and learning new information and skills to constantly transform themselves and our company. They are trusted to provide on-going feedback to help other IBMers grow, as well as collaborate with colleagues keeping in mind a team focused approach to include different perspectives to drive exceptional outcomes for our customers. The courage our IBMers have to make critical decisions everyday is essential to IBM becoming the catalyst for progress, always embracing challenges with resources they have to hand, a can-do attitude and always striving for an outcome focused approach within everything that they do.
Are you ready to be an IBMer?
ABOUT IBM
IBM's greatest invention is the IBMer. We believe that through the application of intelligence, reason and science, we can improve business, society and the human condition, bringing the power of an open hybrid cloud and AI strategy to life for our clients and partners around the world.
Restlessly reinventing since 1911, we are not only one of the largest corporate organizations in the world, we're also one of the biggest technology and consulting employers, with many of the Fortune 50 companies relying on the IBM Cloud to run their business.
At IBM, we pride ourselves on being an early adopter of artificial intelligence, quantum computing and blockchain. Now it's time for you to join us on our journey to being a responsible technology innovator and a force for good in the world.
IBM is proud to be an equal-opportunity employer. All qualifiedapplicants will receive consideration for employment without regard to race,color, religion, sex, gender, gender identity or expression, sexualorientation, national origin, caste, genetics, pregnancy, disability,neurodivergence, age, veteran status, or other characteristics. IBM is alsocommitted to compliance with all fair employment practices regardingcitizenship and immigration status.
OTHER RELEVANT JOB DETAILS
Must have the ability to work in Canada without sponsorship.
This role will involve working with technology that is covered by Export Regulations sanctions. If you are a Foreign National from any of the following US sanctioned countries (Cuba, Iran, North Korea, Syria, and the Crimea, Luhansk, Donetsk, Kherson, and Zaporizhia regions of Ukraine) on a work permit, you are not eligible for employment in this position.
Perks and Benefits
Health and Wellness
Parental Benefits
Work Flexibility
Office Life and Perks
Vacation and Time Off
Financial and Retirement
Professional Development
Diversity and Inclusion
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