SOAR SME (f/m/x)

In this role, you'll work in one of our IBM Consulting Client Innovation Centers (Delivery Centers), where we deliver deep technical and industry expertise to a wide range of public and private sector clients around the world. Our delivery centers offer our clients locally based skills and technical expertise to drive innovation and adoption of new technology.

Your role and responsibilities

As an SOAR Subject Matter Expert (SME), you will be responsible for driving the adoption and optimization platform within customer organizations. Your expertise in security automation and incident response will be crucial in enhancing the client security posture and streamlining the client security operations.

Role and Responsibilities:

• Develop and customize playbooks within the SOAR platform to automate security tasks and incident response processes.
• Design and implement automation solutions to streamline security workflows, reduce manual effort, and improve response times.
• Participate in incident response activities, leveraging the SOAR to orchestrate and automate the investigation and remediation of security incidents.
• Integrate SOAR with various security tools and platforms, such as SIEMs, EDRs, and threat intelligence platforms, to create a cohesive security ecosystem.
• Provide customer support and consulting, assisting with XSOAR deployments, and offering guidance on best practices.
• Collaborate closely with other security teams, such as incident responders, threat hunters, and security analysts, to ensure effective collaboration and communication.

What we offer:

• Individual career path
• Access to countless trainings and certification offerings
• A knowledge sharing culture
• An environment where you are actively contributing your ideas
• The possibility to work in projects in one of the largest IT companies

This role offers an excellent opportunity for a skilled security professional to make a significant impact on our organization's security posture. If you are passionate about security automation and have the required skills and experience, we encourage you to apply.

Switzerland

Required education

Bachelor's Degree

Required technical and professional expertise

• The candidate should have a strong understanding of SIEM solutions and their integration with XSOAR.
• Significant experience in security operations, incident response, and security automation.
• Hands-on experience with Cortex XSOAR, including playbook development, integration, and administration.
• Excellent communication and collaboration skills to effectively interact with customers and internal teams.
• Strong analytical and problem-solving skills to identify and resolve complex security issues.
• Strong knowledge of Linux/Unix, Python scripting, security tools (SIEM, EDR, etc.), and network troubleshooting.
• Swiss Residency is a must.
• Fluent in English. Other languages is a strong asset.

Preferred technical and professional experience

• Experience with IBM QRadar is a plus: The candidate should be able to support and provide backfill for the QRadar team as needed. Working knowledge of Sentinel, Splunk, XSIEM is a strong plus.
• Experience with Splunk Phantom, Sentinel Soar capabilities, ServiceNow Security Operations, LogRhythm SOAR and Security automation tool (Tines, Torq,..) is a plus.

ABOUT BUSINESS UNIT

IBM Consulting is IBM's consulting and global professional services business, with market leading capabilities in business and technology transformation. With deep expertise in many industries, we offer strategy, experience, technology, and operations services to many of the most innovative and valuable companies in the world. Our people are focused on accelerating our clients' businesses through the power of collaboration. We believe in the power of technology responsibly used to help people, partners and the planet.

YOUR LIFE @ IBM

In a world where technology never stands still, we understand that, dedication to our clients success, innovation that matters, and trust and personal responsibility in all our relationships, lives in what we do as IBMers as we strive to be the catalyst that makes the world work better.

Being an IBMer means you'll be able to learn and develop yourself and your career, you'll be encouraged to be courageous and experiment everyday, all whilst having continuous trust and support in an environment where everyone can thrive whatever their personal or professional background.

Our IBMers are growth minded, always staying curious, open to feedback and learning new information and skills to constantly transform themselves and our company. They are trusted to provide on-going feedback to help other IBMers grow, as well as collaborate with colleagues keeping in mind a team focused approach to include different perspectives to drive exceptional outcomes for our customers. The courage our IBMers have to make critical decisions everyday is essential to IBM becoming the catalyst for progress, always embracing challenges with resources they have to hand, a can-do attitude and always striving for an outcome focused approach within everything that they do.

Are you ready to be an IBMer?

ABOUT IBM

IBM's greatest invention is the IBMer. We believe that through the application of intelligence, reason and science, we can improve business, society and the human condition, bringing the power of an open hybrid cloud and AI strategy to life for our clients and partners around the world.

Restlessly reinventing since 1911, we are not only one of the largest corporate organizations in the world, we're also one of the biggest technology and consulting employers, with many of the Fortune 50 companies relying on the IBM Cloud to run their business.

At IBM, we pride ourselves on being an early adopter of artificial intelligence, quantum computing and blockchain. Now it's time for you to join us on our journey to being a responsible technology innovator and a force for good in the world.

IBM is proud to be an equal-opportunity employer. All qualifiedapplicants will receive consideration for employment without regard to race,color, religion, sex, gender, gender identity or expression, sexualorientation, national origin, caste, genetics, pregnancy, disability,neurodivergence, age, veteran status, or other characteristics. IBM is alsocommitted to compliance with all fair employment practices regardingcitizenship and immigration status.

OTHER RELEVANT JOB DETAILS

IBM wants you to bring your whole self to work and for you this might mean the ability to work flexibly. If you are interested in a flexible working pattern, please talk to our recruitment team to find out if this is possible in the current working environment.

Client-provided location(s): Zurich, Switzerland

Job ID: IBM-47172

Employment Type: OTHER

Posted: 2025-07-25T11:46:52