Introduction
The CIO I&T Operations team is seeking a Software Developer with strong scripting skills to enhance and optimize our platform. Our team is responsible for IT Operations Management, in partnership with other critical processes within the CIO TPT organization (such as IT Service Management, Application Portfolio Management, Security and Operations and many more), leveraging ServiceNow and other tools to support our operations.
You will be part of an Agile/DevOps team focused on continuous improvement and innovation. The ideal candidate will have experience in customization, administration, configuration, and integration development within ServiceNow. Our team is multidisciplinary in technology, using ServiceNow as a key component while integrating IBM products and other solutions into our ecosystem.
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Your role and responsibilities
As a Software Engineer, you will harness the power of the latest tools and technologies to craft cutting-edge software solutions for I&T Operations under the CIO organization.
Your responsibilities encompass the entire software development lifecycle, ensuring that components are meticulously designed, rigorously tested, debugged, verified, and poised for seamless integration into IBM's world-class hierarchical database solutions.
Required education
Technical Diploma
Preferred education
Bachelor's Degree
Required technical and professional expertise
Strong understanding of JavaScript, Node.js, HTML, CSS, and SQL.
Proficiency in ServiceNow development and system administration, including: Table hierarchy, Business Rules, Client and Server Scripts, UI Pages, REST API, ACLs, Form Designer and Flow Designer.
Experience with GitHub and DevOps tools.
Advanced-level English proficiency.
Experience working in an Agile environment.
Preferred technical and professional experience
ServiceNow ITOM skillset, including: CMDB (multi-source CMDB, IRE management, CSDM LifeCycle and CMDB Heatlh), Discovery (creation and maintenance of discovery patterns, schedules, credentials), Event Management (entire flow from Events to Alerts to Incidents, integration with monitoring tools, management of Event and Alert Rules), Service Mapping (understanding overall concept and tag-based Service Mapping).
Knowledge of ServiceNow MID Servers and direct/scripted web services.
ServiceNow certifications are a plus.
Experience in writing and executing Unit and Integration Tests as part of Test-Driven DevOps Development.
Awareness of User Experience (UX) design principles.
ABOUT BUSINESS UNIT
The IBM Finance organization is responsible for driving enterprise performance and transformation. We are the financial stewards of IBM, delivering IBM's financial strategy, developing new business models, and mitigating enterprise risk. Do you have a passion for creating business value? Join our team in accounting, financial planning, pricing, business controls, tax, treasury, business development (acquisitions & divestitures), and global financing.
YOUR LIFE @ IBM
In a world where technology never stands still, we understand that, dedication to our clients success, innovation that matters, and trust and personal responsibility in all our relationships, lives in what we do as IBMers as we strive to be the catalyst that makes the world work better.
Being an IBMer means you'll be able to learn and develop yourself and your career, you'll be encouraged to be courageous and experiment everyday, all whilst having continuous trust and support in an environment where everyone can thrive whatever their personal or professional background.
Our IBMers are growth minded, always staying curious, open to feedback and learning new information and skills to constantly transform themselves and our company. They are trusted to provide on-going feedback to help other IBMers grow, as well as collaborate with colleagues keeping in mind a team focused approach to include different perspectives to drive exceptional outcomes for our customers. The courage our IBMers have to make critical decisions everyday is essential to IBM becoming the catalyst for progress, always embracing challenges with resources they have to hand, a can-do attitude and always striving for an outcome focused approach within everything that they do.
Are you ready to be an IBMer?
ABOUT IBM
IBM's greatest invention is the IBMer. We believe that through the application of intelligence, reason and science, we can improve business, society and the human condition, bringing the power of an open hybrid cloud and AI strategy to life for our clients and partners around the world.
Restlessly reinventing since 1911, we are not only one of the largest corporate organizations in the world, we're also one of the biggest technology and consulting employers, with many of the Fortune 50 companies relying on the IBM Cloud to run their business.
At IBM, we pride ourselves on being an early adopter of artificial intelligence, quantum computing and blockchain. Now it's time for you to join us on our journey to being a responsible technology innovator and a force for good in the world.
IBM is proud to be an equal-opportunity employer. All qualifiedapplicants will receive consideration for employment without regard to race,color, religion, sex, gender, gender identity or expression, sexualorientation, national origin, caste, genetics, pregnancy, disability,neurodivergence, age, veteran status, or other characteristics. IBM is alsocommitted to compliance with all fair employment practices regardingcitizenship and immigration status.
OTHER RELEVANT JOB DETAILS
All our positions are eligible for people with disabilities PwD or rehabilitated.