Procurement Implementation Project Manager

Introduction

IBM Procurement Services (IPS) delivers Source-to-Procure process expertise to IBM's external clients as a world-class business process outsourcing (BPO) provider. The IPS Project Manager is responsible for solution and execution of the Implementation phase for new IPS outsourcing contracts. The Project Manager's role is to drive the client and the implementation team through the transformation of our client's organization to the agreed IBM procurement delivery model. This is an external client-facing / consulting role that requires up to 75% travel to client office locations.

Your role and responsibilities

• Lead the Implementation Project Management Office
• Coordinate Implementation work-streams activities
• Manage the Integrated Implementation Project Plan, tracking all pre go live work streams, including IT, tools and application deployment
• Maintain the RAIL (Risk, Action, Issue Log)
• Monitor the project staffing and financial plan
• Report to clients and IBM stakeholders on Implementation phase progress
• Work with the IPS Solution Architect Manager to define the integrated pre go live solution, that enables the Solution Architect delivery model and provide the corresponding input to client proposals (cost case, proposal, approval process, client presentations, due diligence, contract negotiation)
• Act as the single point of contact and escalation for all implementation related activities
• Manage the implementation and deliver within time and cost commitments
• Communicate the implementation schedule and status to the engagement team, the delivery team, and the client
• Drive/manage subcontractors/third party providers required for the project
• Be accountable for the project and ultimate delivery service quality
• Ensure customer understands their responsibility in the implementation period
• Participate in setting realistic customer expectations for services being provided
• Participate in setting implementation expectations with customer (i.e. processes, measurements and services, going through discovery phase, with the that no surprises will be encountered)
• Responsible for cost management of the implementation budget
• Initiate and maintain all support documentation associated with the project

Required education

Bachelor's Degree

Preferred education

Master's Degree

Required technical and professional expertise

• Ability to travel, both domestically and internationally, up to 75% is required
• Project management experience in a procurement environment is required
• This is a client-facing role and good communication/soft skills are a requirement
• Team leadership experience (i.e., promoting teamwork and enabling communication between the different work-streams involved)
• Candidate should be proficient in MS Office, MS Visio, MS Project
• Minimum Education: BA

Preferred technical and professional experience

• Knowledge of procurement shared service delivery model is a strong plus
• Experience leading major transformation projects in a service outsourcing environment is a strong plus
• 6 Sigma Green Belt Certification is a strong plus
• PMP Certification is desirable

ABOUT BUSINESS UNIT

The IBM Finance organization is responsible for driving enterprise performance and transformation. We are the financial stewards of IBM, delivering IBM's financial strategy, developing new business models, and mitigating enterprise risk. Do you have a passion for creating business value? Join our team in accounting, financial planning, pricing, business controls, tax, treasury, business development (acquisitions & divestitures), and global financing.

YOUR LIFE @ IBM

In a world where technology never stands still, we understand that, dedication to our clients success, innovation that matters, and trust and personal responsibility in all our relationships, lives in what we do as IBMers as we strive to be the catalyst that makes the world work better.

Being an IBMer means you'll be able to learn and develop yourself and your career, you'll be encouraged to be courageous and experiment everyday, all whilst having continuous trust and support in an environment where everyone can thrive whatever their personal or professional background.

Our IBMers are growth minded, always staying curious, open to feedback and learning new information and skills to constantly transform themselves and our company. They are trusted to provide on-going feedback to help other IBMers grow, as well as collaborate with colleagues keeping in mind a team focused approach to include different perspectives to drive exceptional outcomes for our customers. The courage our IBMers have to make critical decisions everyday is essential to IBM becoming the catalyst for progress, always embracing challenges with resources they have to hand, a can-do attitude and always striving for an outcome focused approach within everything that they do.

Are you ready to be an IBMer?

ABOUT IBM

IBM's greatest invention is the IBMer. We believe that through the application of intelligence, reason and science, we can improve business, society and the human condition, bringing the power of an open hybrid cloud and AI strategy to life for our clients and partners around the world.

Restlessly reinventing since 1911, we are not only one of the largest corporate organizations in the world, we're also one of the biggest technology and consulting employers, with many of the Fortune 50 companies relying on the IBM Cloud to run their business.

At IBM, we pride ourselves on being an early adopter of artificial intelligence, quantum computing and blockchain. Now it's time for you to join us on our journey to being a responsible technology innovator and a force for good in the world.

IBM is proud to be an equal-opportunity employer. All qualifiedapplicants will receive consideration for employment without regard to race,color, religion, sex, gender, gender identity or expression, sexualorientation, national origin, caste, genetics, pregnancy, disability,neurodivergence, age, veteran status, or other characteristics. IBM is alsocommitted to compliance with all fair employment practices regardingcitizenship and immigration status.

OTHER RELEVANT JOB DETAILS

Must have the ability to work in Canada without sponsorship. For additional information about location requirements, please discuss with the recruiter following submission of your application.

Client-provided location(s): Toronto, Canada

Job ID: IBM-45771

Employment Type: OTHER

Posted: 2025-07-22T11:48:53