Introduction
As a Service Partner Specialist, your mission is to activate and expand the use of IBM Technology within your territory of Global Service Integrator (GSI) partners. Whether building and selling custom software /SaaS solutions on IBM technology, selling the technology itself, or creating managed services and system integrations for end users, you'll leverage your partners' clients, practices, and priorities to drive accelerated growth with co-created business plans.
By applying design thinking, architecture and developer principles, and competitive insights to articulate an IBM point of view, you'll collaborate with partners whilst convincing them to lead with and promote IBM offerings to their clients.
Excellent onboarding and an industry leading learning culture will set you up for positive impact and success, whilst ongoing development will advance your career through an upward trajectory. Our sales environment is collaborative and experiential. Part of a team, you'll be surrounded by bright minds and keen co-creators - always willing to help and be helped - as you apply passion to work that will compel your partners to lead with IBM offerings when recommending solutions to their clients.
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Your role and responsibilities
The mission of the IBM Service Technology Partner Specialist is to cultivate trusted advisor Business Partner relationships and orchestrate joint strategic planning at the Partner firm level to drive overall revenue growth and wallet share expansion. They co-create business growth plans and gain partner c-level support for joint growth initiatives, as well as bring IBM capabilities and resources together to accelerate Partner's go-to-market success with IBM Technology offerings. They are expert in IBM's Technology offerings and Brand solutions with depth of skills in one or more of IBM's brands.They area trusted advisor at the senior (C-suite) level by being the lead technology seller and continually building experience and knowledge to deliver IBM's perspective with eminence.
With excellent consultative skills, you'll be a trusted advisor for your partners as you successfully drive the adoption and penetration of IBM's platforms and software as part of their recommended solutions to their clients.
Your primary responsibilities will include:
- Partner Account Development: Developing strategic partner accounts to pinpoint growth areas, revenue objectives, enablement goals, and key milestones for measuring success.
- Influential Partner Management: Influencing partners' sales, technical, and practice leaders to enhance the adoption of IBM's products, services, and personnel.
- Direct Engagement for High-Value Opportunities: Directly engaging with partners and clients to support high-value opportunities.
- Leveraging Ecosystem Initiatives: Utilizing Ecosystem programs, co-marketing efforts, and IBM tools to drive joint demand generation, prospecting, and co-creation of solutions.
- Connecting Partner and IBM Teams: Facilitating the connection between partner and IBM sellers in countries or markets served by the partner to enable local execution of prospecting, lead passing, and go-to-market success.
Required education
Bachelor's Degree
Preferred education
Master's Degree
Required technical and professional expertise
- Partner Account Development: Developing strategic partner accounts to pinpoint growth areas, revenue objectives, enablement goals, and key milestones for measuring success.
- Influential Partner Management: Influencing partners' sales, technical, and practice leaders to enhance the adoption of IBM's products, services, and personnel.
- Direct Engagement for High-Value Opportunities: Directly engaging with partners and clients to support high-value opportunities.
- Leveraging Ecosystem Initiatives: Utilizing Ecosystem programs, co-marketing efforts, and IBM tools to drive joint demand generation, prospecting, and co-creation of solutions.
- Connecting Partner and IBM Teams: Facilitating the connection between partner and IBM sellers in countries or markets served by the partner to enable local execution of prospecting, lead passing, and go-to-market success.
- Technology Portfolio
- Enterprise Strategic skill AI
- Creating thinking and Innovation
- Negotiations skills
Preferred technical and professional experience
- Proficiency Across IBM's Product Suite: Experience working with any of IBM's products and services (training across IBM's comprehensive product suite will be provided).
ABOUT BUSINESS UNIT
IBM has a global presence, operating in more than 175 countries with a broad-based geographic distribution of revenue. The company's Global Markets organization is a strategic sales business unit that manages IBM's global footprint, working closely with dedicated country-based operating units to serve clients locally. These country teams have client relationship managers who lead integrated teams of consultants, solution specialists and delivery professionals to enable clients' growth and innovation. By complementing local expertise with global experience and digital capabilities, IBM builds deep and broad-based client relationships. This local management focus fosters speed in supporting clients, addressing new markets and making investments in emerging opportunities. Additionally, the Global Markets organization serves clients with expertise in their industry as well as through the products and services that IBM and partners supply. IBM is also expanding its reach to new and existing clients through digital marketplaces.
YOUR LIFE @ IBM
In a world where technology never stands still, we understand that, dedication to our clients success, innovation that matters, and trust and personal responsibility in all our relationships, lives in what we do as IBMers as we strive to be the catalyst that makes the world work better.
Being an IBMer means you'll be able to learn and develop yourself and your career, you'll be encouraged to be courageous and experiment everyday, all whilst having continuous trust and support in an environment where everyone can thrive whatever their personal or professional background.
Our IBMers are growth minded, always staying curious, open to feedback and learning new information and skills to constantly transform themselves and our company. They are trusted to provide on-going feedback to help other IBMers grow, as well as collaborate with colleagues keeping in mind a team focused approach to include different perspectives to drive exceptional outcomes for our customers. The courage our IBMers have to make critical decisions everyday is essential to IBM becoming the catalyst for progress, always embracing challenges with resources they have to hand, a can-do attitude and always striving for an outcome focused approach within everything that they do.
Are you ready to be an IBMer?
ABOUT IBM
IBM's greatest invention is the IBMer. We believe that through the application of intelligence, reason and science, we can improve business, society and the human condition, bringing the power of an open hybrid cloud and AI strategy to life for our clients and partners around the world.
Restlessly reinventing since 1911, we are not only one of the largest corporate organizations in the world, we're also one of the biggest technology and consulting employers, with many of the Fortune 50 companies relying on the IBM Cloud to run their business.
At IBM, we pride ourselves on being an early adopter of artificial intelligence, quantum computing and blockchain. Now it's time for you to join us on our journey to being a responsible technology innovator and a force for good in the world.
IBM is proud to be an equal-opportunity employer. All qualifiedapplicants will receive consideration for employment without regard to race,color, religion, sex, gender, gender identity or expression, sexualorientation, national origin, caste, genetics, pregnancy, disability,neurodivergence, age, veteran status, or other characteristics. IBM is alsocommitted to compliance with all fair employment practices regardingcitizenship and immigration status.
OTHER RELEVANT JOB DETAILS
For additional information about location requirements, please discuss with the recruiter following submission of your application.