Outbound Product Manager in Business Automation
Introduction
A career in IBM Business Automation Software means you'll be a part of a team that transforms our customers' challenges into industry-leading solutions.
We are an infinitely curious team, always seeking new possibilities, and dedicated to creating the world's leading AI-powered software solutions. Our renowned legacy creates endless global opportunities for our network of IBMers.
We are a team of deep product experts, ensuring exceptional client experiences, with a focus on delivery, excellence, and obsession over customer outcomes. We're hiring and empowering teams to do their best work - and as we innovate, we do so responsibly.
IBM's product and technology landscape includes Research, Software, and Infrastructure. Entering this domain positions you at the heart of IBM, where growth and innovation thrive. IBM is a global advocate for AI ethics, championing transparency, explainability, and trust in every system we build.
Join us and be part of a company where innovation meets integrity-and where your work can truly make a difference.
Your role and responsibilities
Position Role:
IBM is seeking an Outbound Product Manager to help drive the strategy, development, outreach, and execution of our next-generation portfolio of Business Automation offerings, which leverage agentic AI to empower enterprise users to complete their work more quickly, easily and at a lower cost than ever before. As a member of the cross-portfolio team, you will apply a combination of business and technology experience to plan, coordinate, and execute cross-product messaging, sales team enablement, market analysis, and customer outreach in support of market leading IBM Business Automation software products. In your role you will be expected to lead collaborations with other Product, Engineering, Design, Marketing, and Technical Sales teams in support of business outcomes. You will also serve as a voice of the customer, identifying market opportunities and helping to shaping the portfolio roadmap to deliver innovative capabilities that delight our clients and drive business impacts.
Key Responsibilities:
- Strategic Leadership: As a member of the cross-portfolio outbound product management team, you will serve as a leading voice of cross-portfolio strategy, align multiple portfolio stakeholders, deliver valuable outcomes, and realize the intended impacts.
- Strategic Vision: Assist in creating and sharing cross-portfolio strategic guidance to shape product vision and roadmaps aligned with IBM's business goals.
- Cross-Functional Product Management Leadership: Collaborate with Product Teams, UX designers, engineers, marketing, and sales to deliver cohesive, high-impact product experiences.
- Go-to-Market Strategy: Work closely with marketing and product teams to craft compelling narratives that enhance product understanding and brand visibility for the Business Automation portfolio or products.
- Sales Enablement: Working with individual product managers, coordinate the planning, creation, and execution of robust sales education and enablement programs for the Business Automation portfolio of products.
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- Customer-Centric Innovation: Identify customer needs and market opportunities through data analytics, direct customer interaction, and competitive research.
- Customer Advocacy: Lead customer presentations and product demonstrations with clarity and confidence.
- Define Success Metrics: Define and track KPIs to measure product success and inform future iterations.
- Agile Team Facilitation: Foster an Agile team environment, maximizing productivity throughout the entire product development lifecycle.
Required education
Bachelor's Degree
Preferred education
Master's Degree
Required technical and professional expertise
- 3-5 years of project management, product marketing, or program management experience
- Bachelor's degree or higher in business, software engineering, data science, operations, or related product/process management fields.
- Strong analytical skills with the ability to synthesize complex data into actionable insights.
- Strong written and verbal communication skills. Able to create and give presentations to leaders, colleagues, and customers.
- Strong organizational skills: Ability to properly organize, maintain, and prioritize multiple cross-functional tasks.
- Ability to establish, organize, and lead cross-functional teams in a fast-paced, agile environment.
- Strong interest in product management with the ability to work in fast-paced, iterative environments.
- Adaptability: A proactive and flexible attitude, with a strong desire to learn and grow in a product management role.
- Poses a high interest and aptitude to learn the capabilities of cloud-native, AI process-automation technologies.
Preferred technical and professional experience
MBA or equivalent Graduate Degree
ABOUT BUSINESS UNIT
IBM Software infuses core business operations with intelligence-from machine learning to generative AI-to help make organizations more responsive, productive, and resilient. IBM Software helps clients put AI into action now to create real value with trust, speed, and confidence across digital labor, IT automation, application modernization, security, and sustainability. Critical to this is the ability to make use of all data, because AI is only as good as the data that fuels it. In most organizations data is spread across multiple clouds, on premises, in private datacenters, and at the edge. IBM's AI and data platform scales and accelerates the impact of AI with trusted data, and provides leading capabilities to train, tune and deploy AI across business. IBM's hybrid cloud platform is one of the most comprehensive and consistent approach to development, security, and operations across hybrid environments-a flexible foundation for leveraging data, wherever it resides, to extend AI deep into a business.
YOUR LIFE @ IBM
In a world where technology never stands still, we understand that, dedication to our clients success, innovation that matters, and trust and personal responsibility in all our relationships, lives in what we do as IBMers as we strive to be the catalyst that makes the world work better.
Being an IBMer means you'll be able to learn and develop yourself and your career, you'll be encouraged to be courageous and experiment everyday, all whilst having continuous trust and support in an environment where everyone can thrive whatever their personal or professional background.
Our IBMers are growth minded, always staying curious, open to feedback and learning new information and skills to constantly transform themselves and our company. They are trusted to provide on-going feedback to help other IBMers grow, as well as collaborate with colleagues keeping in mind a team focused approach to include different perspectives to drive exceptional outcomes for our customers. The courage our IBMers have to make critical decisions everyday is essential to IBM becoming the catalyst for progress, always embracing challenges with resources they have to hand, a can-do attitude and always striving for an outcome focused approach within everything that they do.
Are you ready to be an IBMer?
ABOUT IBM
IBM's greatest invention is the IBMer. We believe that through the application of intelligence, reason and science, we can improve business, society and the human condition, bringing the power of an open hybrid cloud and AI strategy to life for our clients and partners around the world.
Restlessly reinventing since 1911, we are not only one of the largest corporate organizations in the world, we're also one of the biggest technology and consulting employers, with many of the Fortune 50 companies relying on the IBM Cloud to run their business.
At IBM, we pride ourselves on being an early adopter of artificial intelligence, quantum computing and blockchain. Now it's time for you to join us on our journey to being a responsible technology innovator and a force for good in the world.
IBM is proud to be an equal-opportunity employer. All qualifiedapplicants will receive consideration for employment without regard to race,color, religion, sex, gender, gender identity or expression, sexualorientation, national origin, caste, genetics, pregnancy, disability,neurodivergence, age, veteran status, or other characteristics. IBM is alsocommitted to compliance with all fair employment practices regardingcitizenship and immigration status.
OTHER RELEVANT JOB DETAILS
IBM offers a competitive and comprehensive benefits program. Eligible employees may have access to:
- Healthcare benefits including medical & prescription drug coverage, dental, vision, and mental health & well being
- Financial programs such as 401(k), the IBM Employee Stock Purchase Plan, financial counseling, life insurance, short & long- term disability coverage, and opportunities for performance based salary incentive programs
- Generous paid time off including 12 holidays, minimum 56 hours sick time, 120 hours vacation, 12 weeks parental bonding leave in accordance with IBM Policy, and other Paid Care Leave programs. IBM also offers paid family leave benefits to eligible employees where required by applicable law
- Training and educational resources on our personalized, AI-driven learning platform where IBMers can grow skills and obtain industry-recognized certifications to achieve their career goals
- Diverse and inclusive employee resource groups, giving & volunteer opportunities, and discounts on retail products, services & experiences
We consider qualified applicants with criminal histories, consistent with applicable law.
This position was posted on the date cited in the key job details section and is anticipated to remain posted for 21 days from this date or less if not needed to fill the role.
IBM will not be providing visa sponsorship for this position now or in the future. Therefore, in order to be considered for this position, you must have the ability to work without a need for current or future visa sponsorship.
Perks and Benefits
Health and Wellness
Parental Benefits
Work Flexibility
Office Life and Perks
Vacation and Time Off
Financial and Retirement
Professional Development
Diversity and Inclusion
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