Introduction
Joining the IBM Technology Expert Labs teams means you'll have a career delivering world-class services for our clients. As the ultimate expert in IBM products, you'll bring together all the necessary technology and services to help customers solve their most challenging problems. Working in IBM Technology Expert Labs means accelerating the time to value confidently and ensuring speed and insight while our clients focus on what they do best-running and growing their business.
Excellent onboarding and industry-leading learning culture will set you up for a positive impact, while advancing your career. Our culture is collaborative and experiential. As part of a team, you will be surrounded by bright minds and keen co-creators-always willing to help and be helped-as you apply passion to work that will positively impact the world around us.
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As an OMS Senior Consultant, you will be applying your expertise on the OMS and associated products (including IBM Sterling Call Center, IBM Sterling Store, Sterling Intelligent Promising) to design and develop simple to complex modules. Based on your expertise and experience, you may be required to lead a team with development activities to meet the project schedule.
Your role and responsibilities
As an OMS Senior Consultant, you will:
- Be a trusted Advisor of the Customer on IBM Maximo.
- Have the ability to influence decision makers on technical feasibility.
- Implement solutions within defined architectural guardrails, principles and framework.
- Design and develop modules (customization and configuration) for OMS and associated products (IBM Sterling Call Center, IBM Sterling Store and IBM Sterling Intelligent Promising)
- Develop POCs for complex modules
- Coordinate with the onsite and client teams
- Lead teams of about 5 members with the development activities to adhere to the project schedule
- Perform design and code reviews
- Define and drive the QA processes (like design standards, coding standards, etc.)
- Travel to client site to support the validation phase as required
Required education
Bachelor's Degree
Preferred education
Master's Degree
Required technical and professional expertise
- 9 to 12 years of relevant experience in designing and developing (hands-on experience) using Sterling OMS, IBM Sterling Call Center, IBM Sterling Store, IBM Sterling Intelligent Promising
- Should have been a part of at least four end-to-end implementations in Sterling OMS
- Hands-on experience in Java, XML, XSLT, J2EE, JavaScript, Oracle/DB2, WebSphere/WebLogic, MQ
- Readiness to travel
- Excellent communication, people management and leadership skills
- Ability to pick up and learn technical features in upcoming Sterling OMS and associated product releases
- Able to guide a team of lesser experienced professionals
Preferred technical and professional experience
- Experience in DevOps activities pertaining to OMS implementations
- Experience implementing OMS on AWS and/or Azure cloud environments
- Experience in OMS Performance tuning and testing
- Sterling OMS Certified
- Good understanding of Microservices architecture and cloud technologies
ABOUT BUSINESS UNIT
IBM has a global presence, operating in more than 175 countries with a broad-based geographic distribution of revenue. The company's Global Markets organization is a strategic sales business unit that manages IBM's global footprint, working closely with dedicated country-based operating units to serve clients locally. These country teams have client relationship managers who lead integrated teams of consultants, solution specialists and delivery professionals to enable clients' growth and innovation. By complementing local expertise with global experience and digital capabilities, IBM builds deep and broad-based client relationships. This local management focus fosters speed in supporting clients, addressing new markets and making investments in emerging opportunities. Additionally, the Global Markets organization serves clients with expertise in their industry as well as through the products and services that IBM and partners supply. IBM is also expanding its reach to new and existing clients through digital marketplaces.
YOUR LIFE @ IBM
In a world where technology never stands still, we understand that, dedication to our clients success, innovation that matters, and trust and personal responsibility in all our relationships, lives in what we do as IBMers as we strive to be the catalyst that makes the world work better.
Being an IBMer means you'll be able to learn and develop yourself and your career, you'll be encouraged to be courageous and experiment everyday, all whilst having continuous trust and support in an environment where everyone can thrive whatever their personal or professional background.
Our IBMers are growth minded, always staying curious, open to feedback and learning new information and skills to constantly transform themselves and our company. They are trusted to provide on-going feedback to help other IBMers grow, as well as collaborate with colleagues keeping in mind a team focused approach to include different perspectives to drive exceptional outcomes for our customers. The courage our IBMers have to make critical decisions everyday is essential to IBM becoming the catalyst for progress, always embracing challenges with resources they have to hand, a can-do attitude and always striving for an outcome focused approach within everything that they do.
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ABOUT IBM
IBM's greatest invention is the IBMer. We believe that through the application of intelligence, reason and science, we can improve business, society and the human condition, bringing the power of an open hybrid cloud and AI strategy to life for our clients and partners around the world.
Restlessly reinventing since 1911, we are not only one of the largest corporate organizations in the world, we're also one of the biggest technology and consulting employers, with many of the Fortune 50 companies relying on the IBM Cloud to run their business.
At IBM, we pride ourselves on being an early adopter of artificial intelligence, quantum computing and blockchain. Now it's time for you to join us on our journey to being a responsible technology innovator and a force for good in the world.
IBM is proud to be an equal-opportunity employer. All qualifiedapplicants will receive consideration for employment without regard to race,color, religion, sex, gender, gender identity or expression, sexualorientation, national origin, caste, genetics, pregnancy, disability,neurodivergence, age, veteran status, or other characteristics. IBM is alsocommitted to compliance with all fair employment practices regardingcitizenship and immigration status.
OTHER RELEVANT JOB DETAILS
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