Introduction
Successful candidates will have demonstrated past experience in analyzing complex technical situations, anticipating potential problems and future trends, and assessing opportunities and risks while developing and implementing plans and creating solution deliverables for client contracts. As a leader of the team, the IBM Solution Architect guides other professionals and assumes overall technical responsibility for the successful design, solution construction, implementation and system integration of IBM B2B projects. The position requires significant knowledge across multiple platforms, processes or architectures.
Your role and responsibilities
Successful candidates will be expected to gather facts (through primary and secondary research, structured and unstructured interviews, surveys, etc.) in support of specific engagements, typically one engagement at a time. They are responsible for the design, analysis (customer, financial, operational) and presentation of data. Individuals are expected to create original work products with minimal supervision. Delivery Consultants apply knowledge of consulting methodologies, key technologies, engagement support tools and demonstrate strong knowledge of their competency area and/or industry. Additionally, Delivery Consultants establish relationships within client organizations and deliver timely, high quality service to our clients.
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Responsibilities include (but are not limited to) the following:
• Personally contribute to the project success.
• Manage individual scope & services according to the Statement of Work (SOW); Escalate scope creep and other project issues.
• Develop and maintain strong client/partner relationships
• Create, use, and share intellectual capital (reusable assets).
• Develop, use, and share established best practices to improve results and efficiency of the integration team
• Provide feedback to the Product Management and Development team based on customer requirements or implementation issues.
• Assist Support during critical situations and deployments of projects.
• Promote and manage application of quality processes, tools & training among peers.
• Provide feedback to management team for ways to increase departmental operational efficiencies.
Required education
Associate's Degree/College Diploma
Preferred education
Bachelor's Degree
Required technical and professional expertise
• Direct experience in the following IBM Sterling Data Exchange (SDE) products and technologies: IBM Sterling Integrator (B2BI), Sterling File Gateway (SFG), IBM Standards Processing Engine (SPE), IBM WebSphere Transformation Extender (ITX/A), IBM Sterling Secure Proxy (SSP), Sterling External Authentication Server (SEAS), IBM Control Center (ICC/D), Gentran, Connect Direct/Enterprise, IBM Partner Engagement Manager (PEM/PCM).
• Experience in working with communication/data handling protocols and knowledge of industry data standards.
• Experience in application programming/scripting technologies
• Highly skilled in complex problem solving, critical thinking and facililtation of decision making.
• Excellent communication and interpersonal skills including the ability to work effectively with both technical and non-technical staff
Preferred technical and professional experience
• Experience working with IBM complementary products: IBM WebSphere family, Cognos, IBM Cloudant, IBM Cloud Paks and Instana
• Experience with DevOps including implementing automated Build and Release Pipelines (aka Ansible, ArgoCD, Chef, Rancher, etc.)
• Knowledge of RedHat OpenShift Container Platform (OCP) and deploying container applications
• Knowledge of popular Enterprise Resource Planning (ERP) systems
ABOUT BUSINESS UNIT
IBM has a global presence, operating in more than 175 countries with a broad-based geographic distribution of revenue. The company's Global Markets organization is a strategic sales business unit that manages IBM's global footprint, working closely with dedicated country-based operating units to serve clients locally. These country teams have client relationship managers who lead integrated teams of consultants, solution specialists and delivery professionals to enable clients' growth and innovation. By complementing local expertise with global experience and digital capabilities, IBM builds deep and broad-based client relationships. This local management focus fosters speed in supporting clients, addressing new markets and making investments in emerging opportunities. Additionally, the Global Markets organization serves clients with expertise in their industry as well as through the products and services that IBM and partners supply. IBM is also expanding its reach to new and existing clients through digital marketplaces.
YOUR LIFE @ IBM
In a world where technology never stands still, we understand that, dedication to our clients success, innovation that matters, and trust and personal responsibility in all our relationships, lives in what we do as IBMers as we strive to be the catalyst that makes the world work better.
Being an IBMer means you'll be able to learn and develop yourself and your career, you'll be encouraged to be courageous and experiment everyday, all whilst having continuous trust and support in an environment where everyone can thrive whatever their personal or professional background.
Our IBMers are growth minded, always staying curious, open to feedback and learning new information and skills to constantly transform themselves and our company. They are trusted to provide on-going feedback to help other IBMers grow, as well as collaborate with colleagues keeping in mind a team focused approach to include different perspectives to drive exceptional outcomes for our customers. The courage our IBMers have to make critical decisions everyday is essential to IBM becoming the catalyst for progress, always embracing challenges with resources they have to hand, a can-do attitude and always striving for an outcome focused approach within everything that they do.
Are you ready to be an IBMer?
ABOUT IBM
IBM's greatest invention is the IBMer. We believe that through the application of intelligence, reason and science, we can improve business, society and the human condition, bringing the power of an open hybrid cloud and AI strategy to life for our clients and partners around the world.
Restlessly reinventing since 1911, we are not only one of the largest corporate organizations in the world, we're also one of the biggest technology and consulting employers, with many of the Fortune 50 companies relying on the IBM Cloud to run their business.
At IBM, we pride ourselves on being an early adopter of artificial intelligence, quantum computing and blockchain. Now it's time for you to join us on our journey to being a responsible technology innovator and a force for good in the world.
IBM is proud to be an equal-opportunity employer. All qualifiedapplicants will receive consideration for employment without regard to race,color, religion, sex, gender, gender identity or expression, sexualorientation, national origin, caste, genetics, pregnancy, disability,neurodivergence, age, veteran status, or other characteristics. IBM is alsocommitted to compliance with all fair employment practices regardingcitizenship and immigration status.
OTHER RELEVANT JOB DETAILS
IBM offers a competitive and comprehensive benefits program. Eligible employees may have access to:
- Healthcare benefits including medical & prescription drug coverage, dental, vision, and mental health & well being
- Financial programs such as 401(k), the IBM Employee Stock Purchase Plan, financial counseling, life insurance, short & long- term disability coverage, and opportunities for performance based salary incentive programs
- Generous paid time off including 12 holidays, minimum 56 hours sick time, 120 hours vacation, 12 weeks parental bonding leave in accordance with IBM Policy, and other Paid Care Leave programs. IBM also offers paid family leave benefits to eligible employees where required by applicable law
- Training and educational resources on our personalized, AI-driven learning platform where IBMers can grow skills and obtain industry-recognized certifications to achieve their career goals
- Diverse and inclusive employee resource groups, giving & volunteer opportunities, and discounts on retail products, services & experiences
We consider qualified applicants with criminal histories, consistent with applicable law.
This position was posted on the date cited in the key job details section and is anticipated to remain posted for 21 days from this date or less if not needed to fill the role.
IBM will not be providing visa sponsorship for this position now or in the future. Therefore, in order to be considered for this position, you must have the ability to work without a need for current or future visa sponsorship.