Delivery Consultant - IBM Sterling B2B Integrator Administrator

Introduction

Join IBM Technology Expert Labs and become part of a team that delivers world-class services to top-tier clients. As a specialist in IBM products, you'll integrate cutting-edge technologies to solve complex business challenges and drive meaningful outcomes. Our mission is to accelerate time to value-providing speed, insight, and impact while our clients focus on growth.

At IBM, you'll benefit from exceptional onboarding and an industry-leading learning culture that empowers you to make a difference and grow your career. You'll collaborate with passionate teammates in a hands-on environment that thrives on knowledge-sharing, innovation, and teamwork.

Your role and responsibilities

As a Delivery Consultant, you'll work closely with IBM clients and partners to design, deliver, and optimize IBM Technology solutions aligned with client goals. You'll combine deep technical expertise with strong consultative skills, problem-solving, communication, and service orientation-to ensure successful outcomes.

You'll be part of a team known for being client-focused, courageous, pragmatic, and technical. Together, you'll co-create solutions that solve real business problems and drive long-term success.

In this role, you will:

• Solve Client Challenges: Partner with clients to understand their business needs and deliver end-to-end solutions across design, development, integration, implementation, migration, and support.
• Deliver with Agility: Create and execute agile plans including installation, provisioning, testing, production deployment, and ongoing support.
• Lead Technical Workshops: Facilitate or contribute to technical solution workshops with clients and stakeholders.
• Engage Stakeholders: Build strong relationships across all levels-from engineers to executives-with confidence and clarity.
• Proactive Problem Solve: Apply curiosity, initiative, and self-direction to uncover root causes and recommend solutions.
• Collaborate Across Teams: Work closely with IBM, clients, and partners to ensure effective communication and coordination throughout project lifecycle.

Required education

Bachelor's Degree

Preferred education

Master's Degree

Required technical and professional expertise

• 5+ years of hands-on experience with IBM Sterling B2B Integrator
• Strong experience with IBM ITXA (Transformation Extender Advanced)
• Solid troubleshooting skills and understanding of integration patterns and system configurations
• Working knowledge of OpenShift or Kubernetes
• Experience with Helm for managing Kubernetes deployments
• Availability to work on a 24/7 rotational shift
• Excellent communication, coordination, and incident management skills

Preferred technical and professional experience

• Experience with cloud networking, hybrid cloud deployments, and storage solutions such as Portworx
• Familiarity with DevOps tools, CI/CD pipelines, and automation practices
• Background in customer-facing roles or experience managing technical escalations in production environments

ABOUT BUSINESS UNIT

IBM has a global presence, operating in more than 175 countries with a broad-based geographic distribution of revenue. The company's Global Markets organization is a strategic sales business unit that manages IBM's global footprint, working closely with dedicated country-based operating units to serve clients locally. These country teams have client relationship managers who lead integrated teams of consultants, solution specialists and delivery professionals to enable clients' growth and innovation. By complementing local expertise with global experience and digital capabilities, IBM builds deep and broad-based client relationships. This local management focus fosters speed in supporting clients, addressing new markets and making investments in emerging opportunities. Additionally, the Global Markets organization serves clients with expertise in their industry as well as through the products and services that IBM and partners supply. IBM is also expanding its reach to new and existing clients through digital marketplaces.

YOUR LIFE @ IBM

In a world where technology never stands still, we understand that, dedication to our clients success, innovation that matters, and trust and personal responsibility in all our relationships, lives in what we do as IBMers as we strive to be the catalyst that makes the world work better.

Being an IBMer means you'll be able to learn and develop yourself and your career, you'll be encouraged to be courageous and experiment everyday, all whilst having continuous trust and support in an environment where everyone can thrive whatever their personal or professional background.

Our IBMers are growth minded, always staying curious, open to feedback and learning new information and skills to constantly transform themselves and our company. They are trusted to provide on-going feedback to help other IBMers grow, as well as collaborate with colleagues keeping in mind a team focused approach to include different perspectives to drive exceptional outcomes for our customers. The courage our IBMers have to make critical decisions everyday is essential to IBM becoming the catalyst for progress, always embracing challenges with resources they have to hand, a can-do attitude and always striving for an outcome focused approach within everything that they do.

Are you ready to be an IBMer?

ABOUT IBM

IBM's greatest invention is the IBMer. We believe that through the application of intelligence, reason and science, we can improve business, society and the human condition, bringing the power of an open hybrid cloud and AI strategy to life for our clients and partners around the world.

Restlessly reinventing since 1911, we are not only one of the largest corporate organizations in the world, we're also one of the biggest technology and consulting employers, with many of the Fortune 50 companies relying on the IBM Cloud to run their business.

At IBM, we pride ourselves on being an early adopter of artificial intelligence, quantum computing and blockchain. Now it's time for you to join us on our journey to being a responsible technology innovator and a force for good in the world.

IBM is proud to be an equal-opportunity employer. All qualifiedapplicants will receive consideration for employment without regard to race,color, religion, sex, gender, gender identity or expression, sexualorientation, national origin, caste, genetics, pregnancy, disability,neurodivergence, age, veteran status, or other characteristics. IBM is alsocommitted to compliance with all fair employment practices regardingcitizenship and immigration status.

OTHER RELEVANT JOB DETAILS

Must have the ability to work in Canada without sponsorship.

This role will involve working with technology that is covered by Export Regulations sanctions. If you are a Foreign National from any of the following US sanctioned countries (Cuba, Iran, North Korea, Syria, and the Crimea, Luhansk, Donetsk, Kherson, and Zaporizhia regions of Ukraine) on a work permit, you are not eligible for employment in this position.

Client-provided location(s): Markham, Canada

Job ID: IBM-50219

Employment Type: OTHER

Posted: 2025-07-31T11:49:19