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Content Developer

AT IBM
IBM

Content Developer

Bangalore, India

Introduction

About the Team

The IBM Infrastructure Technical Training Content Development team develops and maintains world-class technical education on a range of IBM Infrastructure products. There's always scope to learn something new. Our training courses are hosted on IBM Training and other external sources such as Coursera, Pluralsight, EdX and more.

Your role and responsibilities

Job Duties:

• Write technical content on existing Storage infrastructure products. Products may include IBM Storage Scale, IBM Storage Virtualize, Red Hat Ansible, IBM FlashSystems, SAN Volume Controller, IBM Storage Ceph, IBM Storage Defender or other products in the IBM Storage suite

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• Learn the latest updates in support of any one or several IBM Storage related products

• Have a growth mindset to cultivate essential relationships inside and outside the organization to ensure successful outcomes

• Operating system installation and configuration skills on enterprise servers

• Knowledge of digital content development platforms - IBM Digital Learning Platform (DLP) and Coursera

• Knowledge of IT professional services (Expert Labs) and client data center technical implementation projects

SAMPLE: As a core member of the Technical Training Content Development team, you will be expected to work autonomously and deliver on project phases on time and on budget. We will help you achieve your goals by continuous professional development and regular career progression sessions.

Required education

Bachelor's Degree

Required technical and professional expertise

(We need at least 2-3 bullet points quantifying the minimum number of years of experience necessary to adequately perform in this role.

• Experience in administering enterprise data storage products and/or related technologies

• Demonstrated experience in DevOps-related practices

• Exposure to data center infrastructure (compute, storage and networking)

• Demonstrated communication skills

Preferred technical and professional experience

  • Bachelor's degree in Computer Science, Information Technology, or a related field (or equivalent experience)
  • Experience of having worked with at least one of the following operating systems: Linux, Windows Server or AIX
  • Experience working with cloud computing infrastructure and DevOps technologies and products
  • Knowledge of at least one of the following products: IBM Storage Scale, IBM Storage Virtualize, Red Hat Ansible, IBM FlashSystems, IBM Storage Ceph, IBM Storage Defender or other products in the IBM Storage suite
  • Knowledge of technical documentation or content writing
  • Knowledge of IBM Infrastructure products and services is a plus
  • Scripting experience in any of the following languages: Bash or Python
  • Ability to troubleshoot issues arising out of training content delivery to clients

ABOUT BUSINESS UNIT

IBM Systems helps IT leaders think differently about their infrastructure. IBM servers and storage are no longer inanimate - they can understand, reason, and learn so our clients can innovate while avoiding IT issues. Our systems power the world's most important industries and our clients are the architects of the future. Join us to help build our leading-edge technology portfolio designed for cognitive business and optimized for cloud computing.

YOUR LIFE @ IBM

In a world where technology never stands still, we understand that, dedication to our clients success, innovation that matters, and trust and personal responsibility in all our relationships, lives in what we do as IBMers as we strive to be the catalyst that makes the world work better.

Being an IBMer means you'll be able to learn and develop yourself and your career, you'll be encouraged to be courageous and experiment everyday, all whilst having continuous trust and support in an environment where everyone can thrive whatever their personal or professional background.

Our IBMers are growth minded, always staying curious, open to feedback and learning new information and skills to constantly transform themselves and our company. They are trusted to provide on-going feedback to help other IBMers grow, as well as collaborate with colleagues keeping in mind a team focused approach to include different perspectives to drive exceptional outcomes for our customers. The courage our IBMers have to make critical decisions everyday is essential to IBM becoming the catalyst for progress, always embracing challenges with resources they have to hand, a can-do attitude and always striving for an outcome focused approach within everything that they do.

Are you ready to be an IBMer?

ABOUT IBM

IBM's greatest invention is the IBMer. We believe that through the application of intelligence, reason and science, we can improve business, society and the human condition, bringing the power of an open hybrid cloud and AI strategy to life for our clients and partners around the world.

Restlessly reinventing since 1911, we are not only one of the largest corporate organizations in the world, we're also one of the biggest technology and consulting employers, with many of the Fortune 50 companies relying on the IBM Cloud to run their business.

At IBM, we pride ourselves on being an early adopter of artificial intelligence, quantum computing and blockchain. Now it's time for you to join us on our journey to being a responsible technology innovator and a force for good in the world.

IBM is proud to be an equal-opportunity employer. All qualifiedapplicants will receive consideration for employment without regard to race,color, religion, sex, gender, gender identity or expression, sexualorientation, national origin, caste, genetics, pregnancy, disability,neurodivergence, age, veteran status, or other characteristics. IBM is alsocommitted to compliance with all fair employment practices regardingcitizenship and immigration status.

OTHER RELEVANT JOB DETAILS

When applying to jobs of your interest, we recommend that you do so for those that match your experience and expertise. Our recruiters advise that you apply to not more than 3 roles in a year for the best candidate experience. For additional information about location requirements, please discuss with the recruiter following submission of your application.

Client-provided location(s): Bengaluru, Karnataka, India
Job ID: IBM-39099
Employment Type: Other

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