Billing Team Leader

Your role and responsibilities

'> Prior Exposure on ERP or tools in F&A environment

> Ability to exponent and engage multiple customers across the globe and handle critical issues

> Focus on implementation - essential for delivery as per SLAs/ SOW

> Ability to create and present dashboard and prepare data analysis to be used for decision making

> Excellent Communicator to Clients and to Team

Preferred Technical Skills:

> Proven experience in end to end Records to Analyze process. In depth process knowledge in central finance reporting, management reporting and reports

> Ability to influence people internal/external customers, Operations and Finance partners

> Ambitious individual who can work under their own direction towards agreed targets/goals and with creative approach to work

> Intuitive individual with an ability to manage change and proven time management

> Proven interpersonal skills while contributing to team effort by accomplishing related results as needed

> Up-to-date technical knowledge by attending educational workshops, reviewing publications

Required education

Bachelor's Degree

Preferred education

Bachelor's Degree

Required technical and professional expertise

1.) Bachelor's degree in Business Administration, Finance, Accounting, or a related field.

2.) With Atleast 6 years of experience in Order to Cash (O2C), with at least 3 years in a managerial/team leader capacity.

3.) Strong understanding of OTC processes, ERP systems (e.g., SAP, Oracle), and automation tools.

4.) Excellent analytical, problem-solving, and organizational skills.

5.) Strong leadership and interpersonal skills with the ability to manage cross-functional teams.

6.) Excellent understanding in financial reporting and data analysis.

7.) Knowledge of relevant regulatory requirements and best practices in credit, collections, and invoicing.

Key Competencies:

Customer-centric approach with strong communication and negotiation skills. Ability to handle complex processes and adapt to changing business needs. Focus on continuous improvement and innovation in OTC operations. This role plays a pivotal part in ensuring financial health and customer satisfaction, requiring a dynamic and results-oriented leader to drive OTC excellence.

Preferred technical and professional experience

'Customer-centric approach with strong communication and negotiation skills. Ability to handle complex processes and adapt to changing business needs. Focus on continuous improvement and innovation in OTC operations. This role plays a pivotal part in ensuring financial health and customer satisfaction, requiring a dynamic and results-oriented leader to drive OTC excellence.

ABOUT BUSINESS UNIT

IBM Consulting is IBM's consulting and global professional services business, with market leading capabilities in business and technology transformation. With deep expertise in many industries, we offer strategy, experience, technology, and operations services to many of the most innovative and valuable companies in the world. Our people are focused on accelerating our clients' businesses through the power of collaboration. We believe in the power of technology responsibly used to help people, partners and the planet.

YOUR LIFE @ IBM

In a world where technology never stands still, we understand that, dedication to our clients success, innovation that matters, and trust and personal responsibility in all our relationships, lives in what we do as IBMers as we strive to be the catalyst that makes the world work better.

Being an IBMer means you'll be able to learn and develop yourself and your career, you'll be encouraged to be courageous and experiment everyday, all whilst having continuous trust and support in an environment where everyone can thrive whatever their personal or professional background.

Our IBMers are growth minded, always staying curious, open to feedback and learning new information and skills to constantly transform themselves and our company. They are trusted to provide on-going feedback to help other IBMers grow, as well as collaborate with colleagues keeping in mind a team focused approach to include different perspectives to drive exceptional outcomes for our customers. The courage our IBMers have to make critical decisions everyday is essential to IBM becoming the catalyst for progress, always embracing challenges with resources they have to hand, a can-do attitude and always striving for an outcome focused approach within everything that they do.

Are you ready to be an IBMer?

ABOUT IBM

IBM's greatest invention is the IBMer. We believe that through the application of intelligence, reason and science, we can improve business, society and the human condition, bringing the power of an open hybrid cloud and AI strategy to life for our clients and partners around the world.

Restlessly reinventing since 1911, we are not only one of the largest corporate organizations in the world, we're also one of the biggest technology and consulting employers, with many of the Fortune 500 companies relying on the IBM Cloud to run their business.

At IBM, we pride ourselves on being an early adopter of artificial intelligence, quantum computing and blockchain. Now it's time for you to join us on our journey to being a responsible technology innovator and a force for good in the world.

IBM is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, neurodivergence, age, or other characteristics protected by the applicable law. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.

OTHER RELEVANT JOB DETAILS

For additional information about location requirements, please discuss with the recruiter following submission of your application.

Client-provided location(s): Manila, Philippines

Job ID: IBM-60786

Employment Type: OTHER

Posted: 2025-09-27T18:46:18