Automation Brand Technical Specialist

• IT Observability and/or

• IT Financial Management (ITFM)/FinOps

• AIOps and/or

An Excellent onboarding and an industry leading learning culture will set you up for positive impact and success, whilst ongoing development will advance your career through an upward trajectory. Our sales environment is collaborative and experiential. You will be influencing the strategic clients' technology strategy by engaging with IT Automation proposals, technical proofs and compelling value propositions, winning against competitors by providing superior technical solutions and maximum client business value.

Your role and responsibilities

With the primary goal of expanding the capability and capacity of the overall IT Automation pillar at IBM Key strategic accounts.

Your primary responsibilities will include:

• Facilitation of Pre-Sales Technical Activities: Facilitate pre-sales, experiential technical activities such as technology demonstrations and co-creation working sessions that lead to proofs of concept (PoC) and/or minimal viable products (MVPs).

• Leadership in Building Technical Skills: Lead the delivery of joint-learning activities to build technical skills and expertise of the strategic clients

• Continuous Knowledge Expansion: Continuously expand essential business, industry, technology, architecture, and foundational knowledge in Kubernetes/Red Hat, IT Observability, ITFM, Software Asset Management and FinOps.

• Client Strategy Development: Create strategic plans for clients, focusing on infrastructure, applications, and automation solutions.

• IBM Automation Solution Design: Define practical IBM Automation solutions that enhance existing technology stacks with a focus on IT Observability (Turbonomic/Instana), ITFM/SAM (Apptio, Cloudability,Flexera) and AIOps.

• Proof of Concept Delivery: Provide proof of concepts and simplifying technical concepts to ensure client comprehension.

• Building Credibility and Trust: Establish credibility and trust with clients, which is essential for closing complex technology deals.

Location: Sydney, Canberra, Brisbane or Melbourne location.

Required education

None

Preferred education

Bachelor's Degree

Required technical and professional expertise

• 3-5 years Technical Expertise within the IT Observability and/or ITFM/FinOps market: Demonstrable technical subject matter expertise within your field with the ability to engage in complex, architectural conversations and deliver on proof-of-concepts as part of the pre-sales cycle.

• Excellence in Communication and Collaboration: Provable excellence in people, communication, and collaboration skills, with a track record of networking and influencing, at all levels, throughout the successful closure of complex technology sales cycles (ranging from $250k to multi-million-dollar deals), achieved both independently and through teamwork.

• Attention to Detail and System Usage: Proven discipline and attention to detail with the usage of sales management and recording systems, as well as efficient expectation setting and follow-up practices.

• Change Business Goals Into Technical Solutions: Translating business objectives into technical solutions and offering guidance on technology strategies.

• Interpersonal and Communication Skills: Exceptional interpersonal and communication skills, with a proven record of influencing a wide range of stakeholders.

ABOUT BUSINESS UNIT

IBM has a global presence, operating in more than 175 countries with a broad-based geographic distribution of revenue. The company's Global Markets organization is a strategic sales business unit that manages IBM's global footprint, working closely with dedicated country-based operating units to serve clients locally. These country teams have client relationship managers who lead integrated teams of consultants, solution specialists and delivery professionals to enable clients' growth and innovation. By complementing local expertise with global experience and digital capabilities, IBM builds deep and broad-based client relationships. This local management focus fosters speed in supporting clients, addressing new markets and making investments in emerging opportunities. Additionally, the Global Markets organization serves clients with expertise in their industry as well as through the products and services that IBM and partners supply. IBM is also expanding its reach to new and existing clients through digital marketplaces.

YOUR LIFE @ IBM

In a world where technology never stands still, we understand that, dedication to our clients success, innovation that matters, and trust and personal responsibility in all our relationships, lives in what we do as IBMers as we strive to be the catalyst that makes the world work better.

Being an IBMer means you'll be able to learn and develop yourself and your career, you'll be encouraged to be courageous and experiment everyday, all whilst having continuous trust and support in an environment where everyone can thrive whatever their personal or professional background.

Our IBMers are growth minded, always staying curious, open to feedback and learning new information and skills to constantly transform themselves and our company. They are trusted to provide on-going feedback to help other IBMers grow, as well as collaborate with colleagues keeping in mind a team focused approach to include different perspectives to drive exceptional outcomes for our customers. The courage our IBMers have to make critical decisions everyday is essential to IBM becoming the catalyst for progress, always embracing challenges with resources they have to hand, a can-do attitude and always striving for an outcome focused approach within everything that they do.

Are you ready to be an IBMer?

ABOUT IBM

IBM's greatest invention is the IBMer. We believe that through the application of intelligence, reason and science, we can improve business, society and the human condition, bringing the power of an open hybrid cloud and AI strategy to life for our clients and partners around the world.

Restlessly reinventing since 1911, we are not only one of the largest corporate organizations in the world, we're also one of the biggest technology and consulting employers, with many of the Fortune 50 companies relying on the IBM Cloud to run their business.

At IBM, we pride ourselves on being an early adopter of artificial intelligence, quantum computing and blockchain. Now it's time for you to join us on our journey to being a responsible technology innovator and a force for good in the world.

IBM is proud to be an equal-opportunity employer. All qualifiedapplicants will receive consideration for employment without regard to race,color, religion, sex, gender, gender identity or expression, sexualorientation, national origin, caste, genetics, pregnancy, disability,neurodivergence, age, veteran status, or other characteristics. IBM is alsocommitted to compliance with all fair employment practices regardingcitizenship and immigration status.

OTHER RELEVANT JOB DETAILS

For additional information about location requirements, please discuss with the recruiter following submission of your application.

Client-provided location(s): Sydney, Australia

Job ID: IBM-48587

Employment Type: OTHER

Posted: 2025-07-25T11:46:54