Director of IT Learning and Talent Programs

The ideal candidate is one who is passionate and is strategic about talent development and is an influential and collaborative leader.

The Director of IT Learning and Talent Programs has accountability for co-developing the overarching Talent Strategy with Humana IT's leaders and Human Resources partners, to support the transformation in Humana's technology ecosystem and in IT's ways of working. The leader will have end-to-end accountability for instructional design, curation, and facilitation, talent development programs, learning systems, and training effectiveness measurement.

As part of its accountability, the Director of IT Learning and Talent will also provide strategic leadership toward efforts to curate, develop, and deploy user training for associate technology tools we provide associates across Humana (i.e. . Examples of these tools include Office 365, Zoom, etc. The role incumbent also oversees the initiatives to build and maintain talent pipelines for IT.

All of the above requires a strong project/program management skillset to drive successful planning and execution. Top candidates will be able to successfully define and track to Objectives and Key Results (OKRs) in each area and effectively manage planning and completion of all work threads.

Key Responsibilities

• Apply a customer-centric mindset to IT's approach towards learning and talent development activities.
• Oversee IT's Upskilling strategy & agenda, including learning development, design, and delivery in support of IT's transformation initiatives and upskilling needs, serving almost 5,000 IT associates and key stakeholders across the company.
• Drive strategy and execution of IT's college programs as a talent pipeline, including co-ops, internships, and post-bachelor's/graduate school program recruiting.
• Design and deployment of talent development acceleration programs to fuel growth and learning among high potential talent.
• Oversee the administration of an IT-wide New Hire Onboarding Program to assimilate newly hired associates into the IT culture.
• Support and ensure successful implementation of IT's Talent Strategy in close coordination with Human Resources, IT Learning Strategies, IT Communications, key strategic IT partners, and leaders across IT.
• Establish metrics / OKRs and infrastructure for monitoring effectiveness and value of IT's learning and talent development programs.
• Continuously evaluate and optimize IT's learning infrastructure, including learning management systems, badging platform, etc.Enable IT's culture strategy leveraging the Culture & Engagements teams across IT.

Use your skills to make an impact


Required Qualifications

• Bachelor's degree
• Proven ability to influence and communicate effectively with senior executives around learning and development strategies.
• Strong project/program management skillset and execution orientation to drive full end-to-end design and execution of Humana IT's entire portfolio of programs
• Demonstrating acumen for IT concepts, principles and processes.
• Experience in using quantitative and qualitative measures to assess learning and development program value and effectiveness.
• Must be passionate about contributing to an organization focused on continuously improving talent and organizational effectiveness.
• Demonstrated high learning agility and navigating through ambiguity.
• Demonstrated strengths in problem solving, communications, interpersonal skills, big picture thinking balanced with attention to detail.

Preferred Qualifications

• MBA or Advanced degree in Organizational Development or Education
• Experience with enabling digital or organizational transformation journeys
• Process engineering or optimization experience, utilizing data to drive program design and execution decisions.

Additional Information

Why Humana

Humana offers a variety of benefits to promote the best health and well-being of our employees and their families. We design competitive and flexible packages to give our employees a sense of financial security-both today and in the future, including:

Health benefits effective day 1
Paid time off, holidays, volunteer time and jury duty pay
Recognition pay
401(k) retirement savings plan with employer match
Tuition assistance
Scholarships for eligible dependents
Parental and caregiver leave
Employee charity matching program
Network Resource Groups (NRGs)
Career development opportunities

Work-At-Home Requirements

To ensure Home or Hybrid Home/Office employees' ability to work effectively, the self-provided internet service of Home or Hybrid Home/Office employees must meet the following criteria:

At minimum, a download speed of 25 Mbps and an upload speed of 10 Mbps is recommended; wireless, wired cable or DSL connection is suggested
Satellite, cellular and microwave connection can be used only if approved by leadership.
Employees who live and work from Home in the state of California, Illinois, Montana, or South Dakota will be provided a bi-weekly payment for their internet expense.
Humana will provide Home or Hybrid Home/Office employees with telephone equipment appropriate to meet the business requirements for their position/job.
Work from a dedicated space lacking ongoing interruptions to protect member PHI / HIPAA information.

Interview Format

As part of our hiring process for this opportunity, we will be using an interviewing technology called HireVue to enhance our hiring and decision-making ability. HireVue allows us to quickly connect and gain valuable information from you pertaining to your relevant skills and experience at a time that is best for your schedule.

Social Security Task

Humana values personal identity protection. Please be aware that applicants may be asked to provide their Social Security Number, if it is not already on file. When required, an email will be sent from Humana@myworkday.com with instructions on how to add the information into your official application on Humana's secure website.

Scheduled Weekly Hours

40

Pay Range
The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc.

$136,200 - $187,400 per year

This job is eligible for a bonus incentive plan. This incentive opportunity is based upon company and/or individual performance.

Description of Benefits
Humana, Inc. and its affiliated subsidiaries (collectively, "Humana") offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities.


About us


Humana Inc. (NYSE: HUM) is committed to putting health first - for our teammates, our customers and our company. Through our Humana insurance services and CenterWell healthcare services, we make it easier for the millions of people we serve to achieve their best health - delivering the care and service they need, when they need it. These efforts are leading to a better quality of life for people with Medicare, Medicaid, families, individuals, military service personnel, and communities at large.

Equal Opportunity Employer

It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or because he or she is a protected veteran. It is also the policy of Humana to take affirmative action to employ and to advance in employment, all persons regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.