Senior Diversity, Equity & Inclusion Specialist (12 Month Contract)

We’re looking for a Senior Diversity, Equity & Inclusion (DE&I) Specialist to drive the implementation of DE&I initiatives and programs. You’ll partner with a wide range of stakeholders to enhance and improve the DE&I program content and delivery. You will work closely with the management team to review the already established programs to meet the changing needs of our employees and business. You will be a key point of contact with peeps across the business, partnering to educate, guide and champion behaviors that support diversity, equity and inclusion. While working remotely or in a hybrid work arrangement, a blend of virtual (in accordance with Hootsuite’s distributed workforce strategy), and in Hootsuite’s Vancouver or Toronto office (or remotely within Canada), you will report to Director, Social Impact.

WHAT YOU’LL DO:

• Identify, organize and analyze DEI data and metrics in the DEI dashboard. Develop insightful and meaningful narrative on DE&I programs and initiatives for various reports. 
• Lead the launch and development of Employee Resource Groups (ERGs). This includes identifying co-chairs and sponsors for the ERGs, helping ERG leaders operationalize their groups, identify measures of success, and provide learning opportunities for the ERG leaders and the entire group. Facilitate discussions and provide guidance to the ERG members on DE&I and ERG related topics, as required.
• Act as a key point of contact between Hootsuite’s Employee Resource Groups (ERGs) and the People team. Collaborate with ERGs in the areas of communications, events and integration of a wide range of DE&I activities across Hootsuite. 
• Work with the People team in the development and management of DE&I programs. Drive the implementation of programs and initiatives across the globe, with a focus on education & awareness.
• Create a culture of DE&I learning and awareness by designing DE&I learning initiatives, organizing DE&I events and/or partnering with L&D and our diversity-focused partners in providing learning opportunities to Hootsuite employees.
• Review, design and measure DE&I learning programs. Identify creative ways to analyze, narrate and report on the impact of DE&I programs.
• Identify and recommend DE&I focused partners to the People Leadership Team and other key stakeholders within the People team.
• Track and manage the DE&I budget. Perform reconciliation analysis and prepare periodic budget reports for the management team as required. 
• Conduct industry research using online tools and publications; identify opportunities and make recommendations to inform the development of DE&I  programs.
• Develop and maintain DE&I guidelines and resources for all employees, including gender transition guidelines, pronouns guidelines, ERG playbook, etc. Conduct regular reviews and updates to ensure the guidelines and resources remain relevant and effective.
• Be a visible and inspiring Diversity, Equity, and Inclusion educator and champion by relaying key messages and communicating it regularly with internal stakeholders  on all things related to DE&I.
• Perform other related duties as assigned

WHAT YOU’LL NEED:

• Bachelor's degree in any discipline with at least 5 years of experience or equivalent combination of education and experience 
• Experience with excel or google sheets (build charts, pivot tables, work on advanced functions like vlookup, etc.)
• Experience managing projects and programs
• Exceptional analytical and quantitative skills, with an ability to dig deeply into ambiguous or counterintuitive data to decompose and identify diverse segments 
• Collaboration and Teamwork: works with others to deliver results, meaningfully contributing to the team and prioritizing group needs over individual needs 
• Has a great connection and understanding of underrepresented groups (Black, People with disabilities, People of color, LGBTQ+, Indigenous, Neurodivergent individuals)
• Resilience, Tolerance for Change/Ambiguity: can effectively cope with change, finding ways to advance work and projects
• Commitment to Results: consistently achieves results, demonstrating high performance, and challenging self and others to deliver results 
• Creativity and Innovation: seeks new and better ways of doing things, generates original and imaginative ideas, products, or solutions
• Influence: Asserts own ideas and persuades others, gaining support and commitment and mobilizing people to take action
• Problem Solving: uses an organized and logical approach to find solutions to complex problems. Looks beyond the obvious to understand the root cause of problems
• Experience with Visier would be an asset 
• Experience in Diversity, Equity and Inclusion would be an asset

WHO YOU ARE: 

• Tenacious. You are determined to succeed, and you are motivated by the success of customers, colleagues and the community. 
• Curious. You are always learning and seeking ways to make things better.
• Conscientious. You keep your promises, taking your commitments to others seriously, and you have strong integrity. 
• Humble. You lead with humility and empathy, respecting and learning from the perspectives of others.

In all we do, our six guiding principles light the way:

Step Up: Show the world what it looks like to live and work by these guiding principles. #StepUp

One Team: Make Hootsuite a place where everyone feels safe, welcome, valued, and empowered to do their best  work without compromising who they are. #OneTeam #FreeToBeMe

Customer Obsessed: Focus relentlessly on helping our customers succeed. #CustomerObsessed

Go Fast, Be Agile: Widen our competitive advantage by committing to speed and simplicity over perfection and complexity. #GoFastBeAgile

Play to Win: Commit to building an incredible, profitable company for our customers, our employees, and our stakeholders. #PlayToWin #NoExcuses

Neighbours & Allies: Give back to our communities and be an ally. #SocialForGood #Allies

Accommodations will be provided as requested by candidates taking part in all aspects of the selection process.