Service support specialist

Company Information:

Hitachi Energy is a pioneering technology leader that is helping to increase access to affordable, reliable, sustainable, and modern energy for all. We help to power your home, keep the factories running, and our hospitals and schools open. Come as you are and prepare to get better as you learn from others. Bring your passion, bring your energy, and plug into a team that appreciates a simple truth: Diversity + Collaboration = Great Innovation.

Visit us - www.hitachienergy.com
About the business:

The Hitachi Energy Indian Operations Center (INOPC) is a competence center with around 2300 skilled engineers who focus on tendering, engineering, planning, procurement, project Management, functional system testing, installation supervision, documentation and commissioning. However, over the last decade, it has evolved to become the largest Operations hub.. The India Operations Centre team at Chennai, Bangalore and Gurugram supports Hitachi Energy's units in more than 40 countries across a wide portfolio of all the four business units in Hitachi Energy To date, the team has executed engineering and commissioning for projects in more than 80 countries.

• As a Transformer Services Tendering Specialist, you will play a critical role in the tendering process for transformer services.
• You will work closely with the sales and project management teams to prepare and submit competitive bids and proposals for transformer services projects. Your primary responsibilities will include:
• Tender Preparation: Collaborate with the sales team to understand client requirements, project scope, and technical specifications for
• transformer services.
• This includes reviewing client tender documents, drawings, and specifications to develop a comprehensive understanding of the project.
• Cost Estimation: Conduct a detailed analysis of project requirements, including equipment, materials, labor, and any additional services or subcontracting needed. Prepare accurate cost estimates for the project, accounting for all relevant factors, such as transportation, permits,
• and contingency plans. Proposal
• Development: Based on the gathered information and cost estimation, develop comprehensive and competitive proposals for transformer
• services.
• This includes outlining project timelines, deliverables, and pricing, ensuring alignment with client expectations and needs. Supplier and Subcontractor Management: Coordinate and collaborate with vendors, suppliers, and subcontractors to obtain competitive pricing and ensure their ability to meet project requirements and timelines.
• Evaluate and select the appropriate suppliers and subcontractors in
• consultation with the project management team.
• Compliance and Documentation: Ensure compliance with all client requirements, industry standards, and regulations in the tendering process. Maintain accurate and up-to-date documentation of all tender-related activities, including bid documentation, pricing updates, and communication records.
• Communication and Coordination: Collaborate with the sales and project management teams to align on project strategies, schedules, and deliverables. Act as a liaison between the company and potential clients during the tendering process, addressing their queries, and providing necessary information.
• Risk review: Provides information to the risk review process in accordance with Hitachi Energy Ltd. policy and sometimes participates in the risk review assessment.
• Lost proposals: Performs lost proposal analysis, identifies potential cause, and recommends future actions in cooperation with Sales/Local Business Unit to obtain better future results.