Project Manager, Service BU

The opportunity

As Project Manager you are part of the overall IT Service BST Organisation. You will manage transformation projects end-to-end to implement various IT solutions for Service BU, to unlock growth opportunities and help to shape the BU's transformation. You will work together with Service Transformation team and IT project delivery organization, bridging technology and business needs, and deliver tangible results. You are accountable for executing projects and projects workstreams within Service BU end-to-end, ensuring they are delivered on-time, as per agreed scope and within budget. You will engage with Core IT teams, implementation partners and relevant business stakeholders to execute the projects. You will lead the project team of business and IT professionals, so they would work together to achieve a common goal of a successful project delivery.

• Lead the planning, execution, and delivery of transformation projects and/or project workstreams, ensuring they are completed on time, within scope, and within budget.
• Accountable for a complete project lifecycle within agreed scope, covering both business and IT areas
• Collaborate with cross-functional teams, including Service BU stakeholders, Service BU BST teams, IT infrastructure, Enterprise Architecture and Information Security to define project requirements and deliverables.
• Develop detailed project plans, including timelines, milestones, and resource allocation in Waterfall, Agile and hybrid methodologies
• Monitor project progress, identify potential risks, and implement mitigation strategies.
• Communicate project status, updates, and issues to stakeholders and senior management.
• Ensure compliance with industry standards and best practices within Service Business.
• Provide leadership and guidance to project team members, fostering a collaborative and productive work environment
• Manage implementation partners and vendors for a successfully project delivery
• Ensure that overall project delivery is in line with overall Service BU Transformation and BST strategies

• Bachelor's degree in Business, Engineering, or a related field.
• Minimum 10 years profound experience in IT technology
• Minimum 5 year's experience in managing IT or business projects/programs within multi-national large-scale organizations, preferably in IT applications related area
• Excellent organizational and multitasking skills, strong communication and interpersonal skills.
• Ability to work effectively in a fast-paced, dynamic environment.
• PMP or similar project management certification is a plus.
• Knowledge of various Service Business related systems and solutions is a plus
• Good interpersonal and communication skills and fluent English