OU & Brazil Service Manager

The opportunity

Ensure profitable business growth of an Operating Unit, with responsibility across multiple countries for all global Product Groups within a Business Unit. Oversee country-level operations management of the Unit.

How you'll make an impact

• Implements the Hub Business Unit strategy and ensures business development in the
• operating unit, with full responsibility for profit and loss (P&L). Provides input to Hub Business Unit strategy. Evaluates opportunities in allocated local markets and decides appropriate activities in line with the strategy.
• Ensures profitable business growth through development of performance targets in line with
• Hub Business Unit targets and ensures achievement through regular oversight and definition
• of improvement actions as needed.
• Leads and manages the production facilities within the Operating Unit and ensures local plans
• to achieve targets are implemented. Improves manufacturing technology and competence in line with Hub Business Unit strategy. Drives productivity, delivery performance and cost optimization.
• Oversees execution of high quality products, services and processes. Monitors quality metrics,
• identifies opportunities for improvement in local execution, and oversees improvement
• activities.
• Responsible for Sales demand orders and growth. Builds and maintains strong relationships
• with new and existing customers to ensure ongoing customer satisfaction and improve net promoter scores (NPS).
• Ensures the execution of projects according to agreed targets in terms of schedule, quality,
• financial results and customer satisfaction.
• Responsible for ensuring compliance with applicable internal and external standards, procedures and guidelines.

• Professional with a bachelor's degree in electrical or electronic engineering and desirable MBA.
• More than 10 years of experience managing operations in Brasil, and preferable in Chile, Peru
• or Colombian Market. Must show successful experience in generating revenue, profitability and
• Execution.
• Knowledge of protection and control market in Grid Automation.
• Travel Availability.
• Experience leading teams in Matrixial environment.
• Advanced English and Spanish level.