Field Service Technician

The Opportunity

Are you ready to power up your career with Hitachi Energy? We are seeking a dynamic and skilled Field Service Representative to join our team. This role offers the chance to work on cutting-edge power products, including transformers and high-voltage equipment, at customer sites across Ontario and beyond. You'll be at the forefront of ensuring our products perform optimally, contributing to a sustainable energy future. If you thrive in a fast-paced environment and are passionate about making a difference, this is the perfect opportunity for you!

How You'll Make an Impact

• Execute service work at customer sites, adhering to Health and Safety requirements.
• Troubleshoot, repair, assemble, install, test, commission, and start-up new power equipment.
• Build and maintain strong customer relationships, providing recommendations on equipment performance.
• Collaborate with sales, marketing, and engineering teams, bringing field service expertise.
• Mentor and guide other field service employees.
• Handle post-commissioning warranty activities.
• Review, interpret, and comment on technical specifications.
• Prepare detailed technical reports following site work.

• Familiarity with utility substation construction and work sites.
• Trade education, college, or university diploma/degree in a technical field (electrical, mechanical, etc.).
• At least 0-2 years of electrical field service experience or relevant substation/transformer experience.
• Hands-on experience in servicing, maintaining, commissioning, and repairing power transformers and power system equipment.
• Excellent communication and interpersonal skills.
• Strong customer relationship and problem-solving skills.
• Goal-oriented and self-starter attitude.
• Willingness to travel and work under varying conditions and hours.
• Valid Canadian driver's license and acceptable driving record.