Field Service Technician

The opportunity:

An experienced Electrician who is willing to travel around Australia to perform work at our customers' sites and also at Hitachi Energy's workshop based in Welshpool, WA. The focus for this role will be to execute transformer Installation, commissioning, testing, repair, maintenance, and refurbishment activities as per customer requirements and standard and OEM guidelines. Proactively identify potential opportunities to improve reliability of equipment and recommend actions through communication with the team and customer thereby contributing to service growth.

How you will make an impact:

• You will carry out service installation, commissioning, maintenance, repair work and other service-related activities on transformers of various sizes (Distribution to large Power Transformers), diagnose technical problems, determine, and implement corrective actions and execute service activities on time within budget with expected quality with a high focus on safety.
• You will do end to end management of Service activities before attending the site and also on-site including coordination with customers and other stakeholders, maintain and strengthen working relationship with customers and interact with and support sales team on potential business opportunities.
• You will prepare all required safety, financial, operational and technical documents and reports associated with service activities, proactively identify and participate in performance improvements within the business to enhance operations and customer service.
• You will undertake Product training to develop skill sets, further enhance product knowledge and grow as product specialist.
• Live the Hitachi Energy's core values of safety, Quality, and integrity, which means taking responsibility for your own actions while caring for your colleagues and the business.
• You will be responsible to ensure compliance with applicable external and internal regulations, procedures, and guidelines.

• A-Grade Electrician.
• More 5years of field experience in transformer service.
• Customer focused, ability to communicate effectively, work within a team, and follow instructions as well as be able to work with no supervision.
• Proficiency in English communication.

• Our flexible working practices help you optimize personal and business performance while creating an environment where all employees can develop their skills and grow.
• International working environment and empowering working culture.
• On Job Training will help you to grow and enhance your skill.