Continuous Improvement Coordinator- Program Support

The opportunity:

The Service excellence team is a part of the Common Shared Services (CSS) organization and supports multiple functions (including Finance, SCM, HR Operations, L6S Institute and Trade Transport & Logistics amongst others).

How you'll make an impact:

• Create and update internal SharePoint pages and manage SharePoint securely
• Serve as a point of contact for internal and external stakeholders related to matters pertaining L6S Institute.
• Collaborate with the Communications department for content alignment.
• Regularly update training offerings in coordination with training vendors, which also include course registrations and validate entries.
• Maintain high-level communication with Business Unit L6S Master Black Belts (BU MBB), Business Unit Continuous Improvement Leaders (BU CIL), and external vendors.
• Validate Lean or L6S certificates before issuance and pre-screen external certificates for recognition and forward to BU CIL / BU MBB.
• Support interview scheduling for certificate recognition.
• Acquire and apply basic "Learning Management System" LMS knowledge, resolve discrepancies in LMS reporting with IT teams.
• Contribute to SQDIC and L6S White Belt (WB) training content development.
• Prioritize and follow up on tasks associated with L6S Institute, handle ad-hoc queries and reporting issues.
• Work independently and propose solutions to challenges and ensure quality of own work before submission.
• Responsible to ensure compliance with applicable external and internal regulations, procedures, and guidelines.
• Living Hitachi Energy's core values of safety and integrity, which means taking responsibility for your own actions while caring for your colleagues and the business.

Your background:

• Bachelor or master's degree with a background in Business, IT, or related fields.
• 3 - 4 years of project management work experience.
• Should be able to deliver high quality deliverables, independently, with minimal oversight.
• Should be proficient in Microsoft Excel, PowerPoint, SharePoint, LMS and EDP systems.
• Should have exposure to Lean Six Sigma or process improvement methodologies. A green-belt certification would be ideal.
• Should have strong communication and interpersonal skills, with the ability to effectively collaborate with cross-functional teams.
• Should be proactive and detail-oriented with a focus on quality
• Should have the ability to adapt to changing priorities and manage multiple engagements simultaneously.
• Proficiency in both spoken & written English language is required.

Apply now

Current employees apply here

Client-provided location(s): Bangalore, India

Job ID: Hitachi_Energy-JID3-146689

Employment Type: FULL_TIME

Posted: 2025-07-24T23:37:03