Director of Product, Patient Experience

What is the Henry Schein ONE Way? Simply put, we care for each other. We treat each other with respect, kindness, gratitude, and awe. We welcome different viewpoints and encourage creativity. Henry Schein ONE believes that everyone has something amazing and unique to contribute, and we wouldn't be Global Industry leaders today without all the individual contributions that bring our team together.

Our culture strives to provide a place where passion, individuality, autonomy, purpose and diversity succeeds. We strive to let you Schein because when you Schein so do we!

If you are still not sold on how great it is to be a Team Schein Member, then perhaps you need to hear about our Henry Schein Cares programs, team engagements, lunches, and extra wellness benefits. Or that our leadership encourages you to maintain a healthy work-life balance. There are so many perks too numerous to list. If you are intrigued, apply now, our Talent Acquisition team is excited to meet you!

As the Director of Product Management at Henry Schein One, you will define and execute a bold, customer-centered vision for a strategic portfolio of products that serve dental practices across the U.S. You'll lead and inspire a high-performing team of product managers while collaborating deeply with engineering, design, data, marketing, sales, and support to deliver exceptional value for our customers and their patients.

We're looking for a strategic product leader with deep empathy for users, a strong commercial mindset, and a passion for driving innovation in a complex and rapidly evolving environment. Your leadership will be critical in shaping a modern, outcome-focused product culture.

What You'll Do

• Set the vision and strategy for your product portfolio, aligning with HS1's broader business goals and customer needs
  
• Own end-to-end product execution, from discovery to delivery and iteration, ensuring high-impact outcomes across multiple customer segments
  
• Lead, mentor, and scale a team of talented product managers, fostering a culture of ownership, learning, and excellence
  
• Drive a customer-obsessed approach, embedding voice-of-the-customer research and insights into every decision
  
• Create and maintain a compelling product roadmap, prioritizing initiatives based on data, impact, and strategic fit
  
• Champion cross-functional collaboration with engineering, design, marketing, support, onboarding, and sales to bring products to market effectively
  
• Elevate product operations, continuously refining how we discover, build, and ship products at scale
  
• Stay ahead of industry trends identifying opportunities to innovate and differentiate HS1 products
  
• Act as a strategic thought partner to executive leadership and a visible internal and external advocate for HS1's product vision and innovation
  
• Promote innovation and experimentation, incorporating modern technologies and approaches into our product strategy and development processes
  

• 10+ years of experience building and delivering SaaS products, with 3+ years of people leadership in product management
  
• Proven success in defining and driving product strategies in fast-paced, tech-led organizations
  
• Deep knowledge of modern product management practices, including discovery, user research, experimentation, and data-informed decision making
  
• Strategic thinking and commercial acumen, with a demonstrated ability to balance long-term vision with short-term execution

• A natural leader who inspires trust and rallies teams around a bold vision
  
• Comfortable operating strategically and tactically, rolling up your sleeves when needed
  
• A pragmatic innovator who balances creativity with execution and measurable impact
  
• A clear and confident communicator, with the ability to navigate ambiguity and bring clarity to complexity
  
• Passionate about technology, healthcare, and making a meaningful impact on people's lives
  

• A great place to work with fantastic people.
  
• A career in the healthcare technology industry, with the ability to grow and realize your full potential.
  
• Competitive compensation.
  
• Excellent benefits package! Medical, Dental and Vision Coverage, 401K Plan with Company Match, Paid Time Off (PTO), Paid Parental Leave, Short Term Disability, Work Life Assistance Program, Health Savings and Flexible Spending Accounts, Education Benefits, Worldwide Scholarship Program, Volunteer Opportunities, and more.