Director, Engineering

Job Description

How you'll make an impact

As Director of Engineering, you'll be playing a leading role in building the future of dental practice management. We want to empower dentists to do the thing they trained for: to be a dentist. Our vision is for intelligent software that anticipates the needs of their teams, automates away the complexity, optimises their practice for growth and efficiency, and unlocks their time to focus on providing unparalleled patient care.

You will be the driving force in bringing this vision to life today. You will be responsible for defining an ambitious technology strategy and roadmap that drives automation, efficiency, scalability and security. You will create world class software capable of powering everything from dental charting and imaging, to finance and payments, to online appointment management, for thousands of practices and millions of patients.

Working closely with your counterparts in Product and Design, your leadership will transform how we build, scale, and innovate, pushing the boundaries of AI-driven capabilities and intelligent, scalable practice management solutions. You will foster a culture of high performance and customer-centricity, with industry-leading developer experience, ensuring that business and customer impact are always at the forefront of our technology decisions.

• Drive the technology strategy and execution to realise our vision of automated, intelligent practice management.
  

• Build and nurture a world-class engineering organisation focused on customer impact.
  

• Foster a culture of curiosity, ambition and agency in your teams.
  

• Champion a best-in-class developer experience, harnessing AI productivity tooling, empowering engineers to build high-quality, scalable solutions.
  

• Architect scalable, resilient systems capable of supporting the future of autonomous dental practices at scale.
  

• Leverage AI and LLMs to allow us to deliver powerful capabilities previously unimaginable, at lightning quick pace, changing the face of dentistry.
  

• Collaborate closely with Product, Design, and Data to help teams prioritise and execute effectively.
  

• Ensure robust security, compliance, and reliability in all aspects of technology delivery.
  

• Mentor and develop engineers and engineering leaders, empowering them to have impact and drive career growth.
  

• Coach team members in best practices, fostering a culture of continuous development and always lead by example
  

• Motivate and inspire your team to reach and exceed all set targets and KPIs
  

• Maintain a trusting, collaborative environment, enabling the team to thrive
  

• Lead the recruitment efforts for your team, identifying and hiring top talent
  

• Promote an inclusive and diverse culture, in line with the Henry Schein One values
  

• Extensive experience leading high-performing engineering teams in a growth-stage or mature SaaS company.
  

• Leading a globally distributed engineering function within a B2B space is a plus.
  

• Proven track record of leading teams to deliver impactful products that drive business growth.
  

• Deep experience collaborating in a trio of engineering, design and product in a collaborative environment.
  

• Experience leveraging AI and LLM tooling and developing AI-powered customer-facing features.
  

• Experience working with Ruby on Rails apps and Ember.js is a bonus.
  

• Strategic thinking with the ability to execute on long-term vision and short-term delivery.
  

• A curious mind: You want to explore the unknown and brave enough to disrupt your own ways of working, and able to bring that to your teams.
  

• Exceptional leadership skills with a focus on culture, team development, and organisational scalability.
  

• Relentless focus on business and customer impact over raw technical output.
  

• Excellent communication and collaboration skills across product, design, and data teams.
  

• Strong stakeholder management skills, with experience engaging executive teams and cross-functional leaders.
  

• A passion for building products that solve real-world problems and create measurable impact.
  

• Visionary thinker: Able to see the big picture and drive long-term innovation.
  

• Outcome-focused: Relentless focus on delivering business value and measurable impact.
  

• High integrity: Leads with and builds a culture of transparency, honesty, and accountability.
  

• Collaborative leader: Empowers teams and fosters a strong sense of ownership.
  

• High ambition, high agency: Action orientated and thrives in a fast-paced, high-growth environment.
  

• Complex problem solver: Brings strong technical and product sense and balances with data-backed evidence and complex problem exploration.