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Senior Manager, Organizational Development & Talent | Hybrid NY or FL

New York, NY

Healthfirst seeks a Senior Manager, Organizational Development and Talent who will contribute to our growth and effectiveness by leading our employee experience and talent planning efforts across the company in addition to serving as a subject matter expert on a variety of OD/OE projects. This role reports to the VP Organizational Development.
The person in this role will define and implement cohesive, integrated, planned packages of tools/techniques used to better understand our strengths and needs in terms of employee experience and talent planning. They will determine how to measure our end-to-end employee experience, implement the measurement, and form recommendations about making this an even better place to work. In addition, they will define and implement a talent planning approach that integrates and/or upgrades existing efforts and adds new technologies and tools. This work requires deep collaboration across the HR team, leaders, employees, and potentially vendors.

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In your capacity an OD/OE subject matter expert, you will collaborate with a HR business partners and/or others across HR and diagnose needs, then design and implementing OD/OE interventions aimed at increasing individual, team, or organizational effectiveness.

Duties & Responsibilities:

  • Lead enterprise-wide projects, programs, or initiatives, ensuring timely implementation, with content and materials focused on an easy, simple, end-user experience.
  • Primary designer and lead on a variety of initiatives, with a focus on employee experience and talent planning.
  • Develop frameworks for understanding employee experience and talent planning and create communications and change plans which implement these initiatives.
  • Develop tools and processes using a variety of technologies which allow HRBPs and leaders to identify our future talent needs, understand our current skill strengths/gaps, and plan for a successful future where our organization has the talent needed to continue delivering our strategy.
  • Develop measures, tools, and processes using a variety of technologies which allow us to understand our employees' end-to-end experiences and create action plans for continuously improving the employee experience as the world of work and our employees' need change.
  • Measure the impact of employee experience and talent planning initiatives, and continuously improve the implementation and impact of the initiatives.
  • Identify, collaborate with, and manage vendors as needed.
  • Collaboratively act as a subject matter expert and internal consultant on a variety of OD/OE projects, as needed.
  • Identify root causes of issues using qualitative and quantitative information and scientific methods.
  • Recommend proven, research-based solutions which increase individual/team/organizational effectiveness.
  • Implement solutions by partnering with leaders and HR colleagues.
  • Actively participate in external/internal networks and research to remain current with research, new technology, innovations, and emerging industry talent.
  • Keep developing your expertise, and freely and generously develop those around you with interest in your field.

Minimum Qualifications:

  • 7 years' experience of deep knowledge in employee experience and talent planning.
  • 5+ years' experience leading complex, enterprise-wide change initiatives.
  • Experience diagnosing organizational needs and developing and implementing of OD/OE interventions.
  • Strong verbal, facilitation, consulting, and influence skills.
  • Exceptional written and verbal communications and content: concise, clear, simple.
  • Proven ability to manage and collaborate with senior stakeholders and across HR.
  • High school diploma AND relevant experience in employee experience & talent planning.

Preferred Qualifications:

  • Degree in a related field.


  • This is a hybrid opportunity consisting of reporting to our NY or FL office 3 days a week. 100 Church Street, NYC or 1101 Greenwood Blvd, Lake Mary, FL

WE ARE AN EQUAL OPPORTUNITY EMPLOYER. Applicants and employees are considered for positions and are evaluated without regard to race, color, religion, gender, gender identity, sexual orientation, national origin, age, genetic information, military or veteran status, marital status, mental or physical disability or any other protected Federal, State/Province or Local status unrelated to the performance of the work involved.

If you have a disability under the Americans with Disability Act or a similar law and want a reasonable accommodation to assist with your job search or application for employment, please contact us by sending an email to or calling 212-519-1798 . In your email please include a description of the accommodation you are requesting and a description of the position for which you are applying. Only reasonable accommodation requests related to applying for a position within Healthfirst Management Services will be reviewed at the e-mail address and phone number supplied. Thank you for considering a career with Healthfirst Management Services.

EEO Law Poster and Supplement

All hiring and recruitment at Healthfirst is transacted with a valid "" email address only or from a recruitment firm representing our Company. Any recruitment firm representing Healthfirst will readily provide you with the name and contact information of the recruiting professional representing the opportunity you are inquiring about. If you receive a communication from a sender whose domain is not, or not one of our recruitment partners, please be aware that those communications are not coming from or authorized by Healthfirst. Healthfirst will never ask you for money during the recruitment or onboarding process.

Hiring Range:

  • Greater New York City Area (NY, NJ, CT residents): $119,900 - $183,430
  • All Other Locations (within approved locations): $102,600 - $156,655

As a candidate for this position, your salary and related elements of compensation will be contingent upon your work experience, education, licenses and certifications, and any other factors Healthfirst deems pertinent to the hiring decision.

In addition to your salary, Healthfirst offers employees a full range of benefits such as, medical, dental and vision coverage, incentive and recognition programs, life insurance, and 401k contributions (all benefits are subject to eligibility requirements). Healthfirst believes in providing a competitive compensation and benefits package wherever its employees work and live.

The hiring range is defined as the lowest and highest salaries that Healthfirst in "good faith" would pay to a new hire, or for a job promotion, or transfer into this role.

Client-provided location(s): New York, NY, USA; Florida, USA
Job ID: healthfirst-R017695
Employment Type: Other

Perks and Benefits

  • Health and Wellness

    • Health Insurance
    • Health Reimbursement Account
    • Dental Insurance
    • Vision Insurance
    • Life Insurance
    • Short-Term Disability
    • Long-Term Disability
    • FSA
    • HSA
    • Fitness Subsidies
    • Mental Health Benefits
    • Pet Insurance
  • Parental Benefits

    • Birth Parent or Maternity Leave
    • Family Support Resources
  • Work Flexibility

    • Remote Work Opportunities
    • Hybrid Work Opportunities
  • Office Life and Perks

    • Commuter Benefits Program
    • Casual Dress
    • Happy Hours
    • Company Outings
    • Holiday Events
  • Vacation and Time Off

    • Paid Vacation
    • Paid Holidays
    • Personal/Sick Days
    • Volunteer Time Off
  • Financial and Retirement

    • 401(K) With Company Matching
    • Performance Bonus
  • Professional Development

    • Internship Program
    • Tuition Reimbursement
    • Promote From Within
    • Access to Online Courses
    • Lunch and Learns
    • Associate or Rotational Training Program
    • Learning and Development Stipend
  • Diversity and Inclusion

    • Employee Resource Groups (ERG)
    • Woman founded/led
    • Diversity, Equity, and Inclusion Program

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