Learning Delivery Specialist | Hybrid NY
At Healthfirst - Hybrid
Posted on Nov 12
Healthfirst
We provide no-and low-cost health insurance in NYC, Long Island, Orange, Rockland, Sullivan, and Westchester counties.
- Industry
- Healthcare, Insurance
- Location
- New York, NY
+ 1 more
- Orlando, FL
- Size
- 1,001 - 5,000 employees
- Perks and Benefits
- Health & Wellness and more
Working at Healthfirst
At Healthfirst, we believe in creating a workplace where everyone can belong, that values acceptance, authenticity and collaboration. We provide tools and opportunities for our employees to grow their skills and careers, supporting creativity and innovation. Together, we fulfill our mission of ensuring our members have access to affordable, equitable care. Join our team and help make a difference in the lives of our members. Explore your future with us: careers.healthfirst.org
Perks and Benefits at Healthfirst
Health and Wellness
- Health Insurance
- Health Reimbursement Account (HRA)
- Dental Insurance
- Vision Insurance
- Life Insurance
- Short-Term Disability
- Long-Term Disability
- FSA
- HSA
- Fitness Subsidies
- Mental Health Benefits
- Pet Insurance
Parental Benefits
- Birth Parent or Maternity Leave
- Family Support Resources
Work Flexibility
- Remote Work Opportunities
- Hybrid Work Opportunities
Vacation and Time Off
- Paid Vacation
- Paid Holidays
- Personal/Sick Days
- Volunteer Time Off
Financial and Retirement
- 401(k) With Company Matching
- Performance Bonus
Office Life and Perks
- Commuter Benefits Program
- Casual Dress
- Happy Hours
- Company Outings
- Holiday Events
Professional Development
- Internship Program
- Tuition Reimbursement
- Promote from Within
- Access to Online Courses
- Lunch and Learns
- Associate or Rotational Training Program
- Learning and Development Stipend
- Leadership Training Program
Diversity And Inclusion
- Employee Resource Groups (ERG)
- Woman founded/led
- Diversity, Equity, and Inclusion Program
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Who We Are
Healthfirst believes that every New Yorker deserves access to the best available healthcare. As one of New York’s highest quality not-for-profit health insurers serving two million New Yorkers, we make this a reality for our members. Founded more than 30 years ago by the leading hospital systems in downstate New York, Healthfirst established a partnership model that enables hospitals, health systems, and physicians in our network to prioritize health outcomes over profits, placing the needs of our members and community first.
Our employees are at the heart of our mission – expanding access to high-quality care and making a meaningful impact in the communities we serve. Our commitment to creating a supportive, high-performing workplace has earned us a spot on Forbes America Dream Employers 2025.
At Healthfirst, we are dedicated to supporting our employees with the resources and opportunities they need to grow, develop professionally, learn new skills, and support their career journeys. By investing in our people, we strengthen our ability to improve the well-being of the communities we serve.
Rooted in Our Community
Our mission to provide greater access to high-quality healthcare for all New Yorkers begins with meeting members where they are and understanding their needs. We strive to help our members navigate the healthcare system, working in partnership with our healthcare provider network and hundreds of community partners. With community-based offices throughout the five boroughs of New York City, Long Island and downstate New York, our members can walk in and get one-on-one support. We know that healthcare is both local and personal, and our deep presence in the communities enables us to understand and address members’ needs.
We’re committed to empowering the next generation of leaders through our internship and full-time programs. Designed to support early career talent, these opportunities offer hands-on experience, meaningful work, and professional growth. Participants gain valuable skills, mentorship, and network with peers and leaders across the organization.
Our Assessment Nurses make meaningful impact through in-home visits that assess members’ eligibility and service needs for long-term care plans. Partnering closely with the Care Management Team, they help ensure each member receives the highest quality of care. Nurses in this role join a supportive, community-focused environment that blends clinical expertise with flexibility, offering a unique opportunity to make a real difference.
Our Care Managers take a proactive, personalized approach to supporting members throughout their health journey. They assess individual needs, develop care plans, and coordinate access to vital services to improve health outcomes. This dedicated team combines clinical experience with passion and a deep commitment to ensuring our members have access to the high-quality care they need.
Meet Healthfirst Employees
Don Melnyk
Vice President, Application Development
The Vice President of Application Development oversees software development operations and drives delivery of product portfolios and IT transformation projects. Don provides thought leadership to the development group and sets the overall technical direction and strategy for Healthfirst.
Liz Abenstein
Vice President, Clinical Program Support
As the Vice President of Clinical Program Support, Liz builds and leads the delivery of support to Clinical Operations. Liz oversees multiple teams and support functions including clinical operations vendor support, and back-office administration.
Sid Bhattacharya
Vice President, Finance
The Vice President of Finance has key financial responsibilities as a leader within Healthfirst's Corporate team. As a leader, Sid is responsible for meeting strategic goals and deliverables, as well as driving the management of the enterprise expense structure through planning and forecasting.
Meet Healthfirst Employees
Sandra Soogrim
IT Portfolio Manager
Sandra leads a team of business analysts who collaborate with multiple internal and external stakeholders to more effectively strategize and forecast technology requirements.
Francesca Momplaisir
HR Business Partner
Francesca is the Human Resources Business Partner supporting the Growth organization within Healthfirst. She helps to execute the talent and retention strategy for Healthfirst's Sales and Product teams.
Trevaughn Daley
Web Developer
Trevaughn and his team collaborate to build member engagement and self-service policy tools that are easy to use and interact with.
Monique Valentine
Director, Appeals and Grievances Reporting
The Director of Appeals & Grievances Reporting is a critical role in the successful delivery of departmental reporting, analytics and strategic objectives. Monique takes a collaborative and hands-on approach to execute reporting and analytics that support and improve Healthfirst's member services.
Cyndi Hernandez
Senior Clinician
Cyndi helps members open pathways to essential services and community entitlements for high-risk behavioral health children and their families. She collaborates with case managers to ensure that members are empowered and well-prepared to lead healthy lives and stay safe in their communities.
Gautam Nangia
Director, Growth & Account Management
Gautam leads the Sales and Retention team for Healthfirst’s Long Term Care products. They develop referral channels through provider network and community organizations, and market to consumers. They also track metrics, review market trends, and develop efficiencies to improve enrollment timelines.
Marian Sato
Manager Analysis
Marian leads a team of analysts who are responsible for evaluating new medical cost savings initiatives, identifying performance trends, and reporting out achieved savings. As a prior Summer Trailblazer intern, she was able to hone her skills before joining Healthfirst as a full time team member.
Iris Kaifa
Product Owner
As a Product Owner for the Corporate Business Technology Team, Iris manages a team of IT Developers who focus on enhancing and maintaining internal collaboration platforms. This team supports the strategy and technology that provide Enterprise Collaboration & Intranet access within Healthfirst.
Wanthony Cruz
Sr. Manager, Learning Delivery
Wanthony is responsible for leading and executing the learning experience for multiple business areas including the Sales where he started his career. Wanthony and his team sharpen the skill set of Healthfirst employees to encourage high performance and retain top talent.
Craig Spooner
Senior Business Analyst
Craig is responsible for business process review, data analysis, and reporting as it relates to activities which ensure operational effectiveness.
Maryanne Starosa
Finance Manager
Maryanne works with various business leaders and executives to provide financial reports and analyses that impact crucial decision making processes.
Caroline Ocasio
Assessment Nurse Manager
Caroline oversees several field assessment nurses who visit prospective members at home or in healthcare facilities.
Abderrahim El Mokhtari
Senior Manager, Finance
Abderrahim oversees a team of financial associates to gather and analyze medical revenue data for business development and financial reporting purposes.
Meet Healthfirst Employees
Yanira Pereyra
Assessment Nurse, Clinical Eligibility
Yanira visits members to evaluate what type of care and which services they’ll need to safely manage their health at home. She also teaches members and their families about disease management.
Lauren Pagan
Product Manager, Growth & Retention Programs, Enterprise Delivery Services
Lauren is helping Healthfirst’s sales representatives work in a more efficient way so they can engage prospective customers and grow membership. This includes migrating systems, enhancing current technologies, and improving their business processes.
Lisa Jenkins
Vice President, Hospital Engagement
The Vice President of Hospital Engagement provides oversight and strategic direction for Healthfirst’s hospital system relationships. Lisa oversees and directs teams responsible for improving alignment with hospital partners to drive growth and improve quality of health outcomes and access to care.
Working in Healthfirst’s offices
