At HCSC, we consider our employees the cornerstone of our business and the foundation to our success. We enable employees to craft their career with curated development plans that set their learning path to a rewarding and fulfilling career.
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Job Summary
This Position Is Responsible For Contributing To The Overall Success Of Departmental Objectives By Providing Timely And Accurate Support To Our Client Companies And The Claims Department. Obtain And Analyze Information In Order To Make Claim Decisions And Payments On Disability Claims. Develop And Apply Appropriate Claim And Disability Management Techniques To Ensure Prompt And Accurate Payment And Liability Management Of Disability Claims. To Provide Responsive Customer Service To Claimants, Policyholders, Brokers, And Internal Departments.
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REQUIRED QUALIFICATIONS:
BA/BS or equivalent combination of education and insurance industry experience.
3 years of claims adjudication experience with LTD disability claims.
Experience with computer applications Word, Excel, Outlook desired.
Work experience in decision-making and information analysis.
Ability to meet deadlines while balancing competing demands.
Good math and calculation skills.
Experience meeting or exceeding quotas.
Experience establishing and maintaining cooperative working relationships with internal and external customers.
Analytical skills.
Ability to travel as needed.
Clear and concise verbal and written communication skills.
Prior experience coaching staff to enable excellence in customer service and claims management while demonstrating role model behavior.
Knowledge of medical terminology
Preferred Job Qualifications:
Strong financial background
Fluency in Spanish is highly preferred.
Completion of HIAA, LOMA or ICA courses
THIS IS A TELECOMMUTE ROLE
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HCSC Employment Statement:
HCSC is committed to diversity in the workplace and to providing equal opportunity and affirmative action to employees and applicants. We are an Equal Opportunity Employment / Affirmative Action employer dedicated to workforce diversity and a drug-free and smoke-free workplace. Drug screening and background investigation are required, as allowed by law. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.