Minimum qualifications:
- Bachelor's degree or equivalent practical experience.
- 8 years of experience in business development or client/partner management.
- Ability to communicate in English and Cantonese fluently to support client relationship management in this market.
- Experience in sales in a technology, advertising, media sales, and/or internet environment.
- Experience with Google Ads and YouTube account management, managing advertising and/or media campaigns.
- Experience in media across a variety of platforms (e.g., TV, radio, print, sponsorship, etc.).
- Experience managing multiple accounts simultaneously with effective attention to detail.
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About the job
Businesses that partner with Google come in all shapes, sizes and market caps, and no one Google advertising solution works for all. Your knowledge of online media combined with your communication skills and analytical abilities shapes how new and existing businesses grow. Using your relationship-building skills, you provide Google-caliber client service, research and market analysis. You anticipate how decisions are made, persistently explore and uncover the business needs of Google's key clients and understand how our range of product offerings can grow their business. Working with them, you set the vision and the strategy for how their advertising can reach thousands of users.
Within Google Customer Solutions, the Accelerated Growth Team (AGT) supports small and medium sized businesses with significant growth potential. AGT specializes in building funnel strategies to increase customer's return on investment, scale customer business base, and ultimately make business grow.
As a Digital Strategy Lead within AGT, you will identify and grow key client prospects within a segment of the Google Customer Solutions ecosystem, and set them up for accelerated and sustainable growth on our platforms. You will collaborate with the Account Management teams to devise strategies to drive innovative growth to our clients and the Google business.
Google Customer Solutions (GCS) sales teams are trusted advisors and competitive sellers who maintain a relentless focus on customer success by bringing the best Google has to offer to small- and medium-sized businesses (SMBs), which are the backbone of our communities. As a member of our team, you'll have the opportunity to work with company owners and make a real difference in their businesses by helping them grow. Together, we help shape the future of innovation for customers, partners, and sellers...and we have fun doing it.
Responsibilities
- Manage a portfolio of English and Cantonese-speaking clients by understanding growth drivers, identifying opportunities for growth, managing risks, and building quarterly plans for achievements.
- Propose investment and deliver transformational marketing solutions to accelerate client growth according to the client's business and marketing objectives.
- Own the business process by driving customer outreach, business strategy, solution implementation, and performance evaluation.
- Work towards quarterly business and product growth goals.
- Collaborate with Account Management teams at Google Customer Solutions to deliver customer success.