Tech Learning Experience Senior Consultant

JOB DESCRIPTION

Why GM Financial?

GM Financial is the wholly owned captive finance subsidiary of General Motors and is headquartered in Fort Worth, U.S. We are a global provider of auto finance solutions, with operations in North America, South America and the Asia Pacific region. Through our long-standing relationships with auto dealers, we offer attractive retail financing and lease programs to meet the needs of each customer. We also offer commercial lending products to dealers to help them finance and grow their businesses.

At GM Financial, our team members define and shape our culture - an environment that welcomes new ideas, fosters integrity and creates a sense of community and belonging. Here we do more than work - we thrive.

Our Purpose: We pioneer the innovations that move and connect people to what matters

RESPONSIBILITIES

About the role:

Are you someone who lights up a room, thrives in fast-paced environments, and loves bringing people together through meaningful experiences? We're looking for a dynamic and people-driven Tech Learning Experience Senior Consultant to join our team!

In this role, you'll be the heartbeat of our IT learning and engagement efforts, -welcoming new hires, orchestrating unforgettable learning events, running high-energy hackathons, and managing end-to-end logistics for both IT and company-wide events. If you're passionate about learning, thrive in change, and love creating experiences that make people feel seen, supported and inspired, -this is your moment. We have been looking for you!

What you will be doing:

• Onboard with Impact: Be the friendly face and go-to guide for new IT employees, ensuring their onboarding experience is smooth, welcoming, and energizing.
• Event Extraordinaire: Plan, coordinate, and execute IT learning events, and enterprise-wide experiences from start to finish, including venue, agenda, tech, swag, and all the magic in between.
• Hackathon Hero: Lead the charge in organizing our annual IT hackathon - think themes, teams, tech, and trophies.
• Experience Architect: Partner with stakeholders to design engaging, inclusive, and innovative experiences that support learning, collaboration, and connection.
• Logistics Lead: Own the details, such as scheduling, communications coordination, vendor management and post-event follow-up.
• Culture Champion: Bring energy, empathy, and creativity to everything you do. Help shape a culture where people feel excited to learn and grow.
• Team Player: Maintain excellent working relationships with our internal and external partners to ensure seamless collaboration and shared success.

QUALIFICATIONS

What makes you a dream candidate?

• A passion for people, learning, and creating memorable experiences
• Experience in event planning, employee engagement, or learning and development (L&D)
• Familiarity with Adult Learning Theory and Instructional Design Models such as ADDIE
• Experience working with e-learning (web-based training) development/authoring tools
• Strong organizational skills and the ability to juggle multiple priorities with grace
• A love for tech (or at least a curiosity to learn more about it)
• Excellent communication skills and a collaborative spirit
• Comfort with ambiguity and a "let's figure it out" mindset
• Agility and flexibility- with a keen eye for data and metrics to ensure we are continuously monitoring and improving
• Experience with tools such as Microsoft Teams and SharePoint.
• Background in IT, HR or internal communications.
• Excellent training facilitation skills.
• Detail oriented and organized.
• Familiarity with learning management systems or onboarding tools.
• Experience consulting with stakeholders to determine the best instructional solutions and/or strategies

Experience:

• 4-6 years of relevant experience required
• Experience with training material development support tools such as Adobe Captivate, Articulate, Adobe Connect, and basic web programming preferred
• Experience with image editing and screen capture tools such as SnagIt or Photoshop preferred
• Experience with web-based deliverables/eLearning preferred
• Experience managing design and development of rich media content including the uploading and linking of materials preferred
• Experience working with/administrating learning management systems (LMS) preferred
• High School Diploma Required
• Bachelor's Degree in related field preferred

What We Offer: Generous benefits package available on day one to include: 401K matching, bonding leave for new parents (12 weeks, 100% paid), tuition assistance, training, GM employee auto discount, community service pay and nine company holidays.
Our Culture: Our team members define and shape our culture - an environment that welcomes innovative ideas, fosters integrity, and creates a sense of community and belonging. Here we do more than work - we thrive.
Compensation: Competitive pay and bonus eligibility
Work Life Balance: Flexible hybrid work environment, 2-days a week in office

Client-provided location(s): Fort Worth, TX, Arlington, TX

Job ID: GM_Financial-519

Employment Type: FULL_TIME

Posted: 2025-07-11T12:08:10