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Tech Employee Experience Senior Consultant

AT GM Financial
GM Financial

Tech Employee Experience Senior Consultant

Fort Worth, TX

JOB DESCRIPTION

Why GM Financial?

GM Financial is the wholly owned captive finance subsidiary of General Motors and is headquartered in Fort Worth, U.S. We are a global provider of auto finance solutions, with operations in North America, South America and the Asia Pacific region. Through our long-standing relationships with auto dealers, we offer attractive retail financing and lease programs to meet the needs of each customer. We also offer commercial lending products to dealers to help them finance and grow their businesses.

At GM Financial, our team members define and shape our culture - an environment that welcomes new ideas, fosters integrity and creates a sense of community and belonging. Here we do more than work - we thrive.

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Our Purpose: We pioneer the innovations that move and connect people to what matters

RESPONSIBILITIES

About the role:

Are you someone who lights up a room, thrives in fast-paced environments, and loves bringing people together through meaningful experiences? We're looking for a dynamic and people-driven Tech Experience & Events Specialist to join our team!

In this role, you'll be the heartbeat of our IT learning and engagement efforts, -welcoming new hires, orchestrating unforgettable learning events, running high-energy hackathons, and managing end-to-end logistics for both IT and company-wide events. If you're passionate about learning, thrive in change, and love creating experiences that make people feel seen, supported and inspired, -this is your moment. We have been looking for you!

What you will be doing:

  • Onboard with Impact: Be the friendly face and go-to guide for new IT employees, ensuring their onboarding experience is smooth, welcoming, and energizing.
  • Event Extraordinaire: Plan, coordinate, and execute IT learning events, and enterprise-wide experiences from start to finish, including venue, agenda, tech, swag, and all the magic in between.
  • Hackathon Hero: Lead the charge in organizing our annual IT hackathon - think themes, teams, tech, and trophies.
  • Experience Architect: Partner with stakeholders to design engaging, inclusive, and innovative experiences that support learning, collaboration, and connection.
  • Logistics Lead: Own the details, such as scheduling, communications coordination, vendor management and post-event follow-up.
  • Culture Champion: Bring energy, empathy, and creativity to everything you do. Help shape a culture where people feel excited to learn and grow.
  • Team Player: Maintain excellent working relationships with our internal and external partners to ensure seamless collaboration and shared success.


QUALIFICATIONS

What makes you a dream candidate?

  • A passion for people, learning, and creating memorable experiences
  • Experience in event planning, employee engagement, or learning and development (L&D)
  • Strong organizational skills and the ability to juggle multiple priorities with grace
  • A love for tech(or at least a curiosity to learn more about it)
  • Excellent communication skills and a collaborative spirit
  • Comfort with ambiguity and a "let's figure it out" mindset
  • Agility and flexibility- with a keen eye for data and metrics to ensure we are continuously monitoring and improving

Experience:

  • Experience with tools like Microsoft Teams and SharePoint.
  • Familiarity with learning management systems or onboarding tools.
  • Background in IT, HR or internal communications.
  • SSExcellent training facilitation skills.
  • Detail oriented and organized.
  • Experience consulting with stakeholders to determine the best instructional solutions and/or strategie
  • Experience with training material development support tools such as Adobe
  • Captivate, Articulate, Adobe Connect, and basic web programming Pref
  • Experience with image editing and screen capture tools such as SnagIt or Photoshop Pref
  • Experience with web-based deliverables/eLearning Pref
  • Experience managing design and development of rich media content including the uploading and linking of materials Pref
  • Experience working with/administrating learning management systems (LMS) Pref
  • High School Diploma Required
  • Bachelor's Degree in related field Preferred

What We Offer: Generous benefits package available on day one to include: 401K matching, bonding leave for new parents (12 weeks, 100% paid), tuition assistance, training, GM employee auto discount, community service pay and nine company holidays.
Our Culture: Our team members define and shape our culture - an environment that welcomes innovative ideas, fosters integrity, and creates a sense of community and belonging. Here we do more than work - we thrive.
Compensation: Competitive pay and bonus eligibility
Work Life Balance: Flexible hybrid work environment, 2-days a week in office

Client-provided location(s): Fort Worth, TX, USA; Arlington, TX, USA
Job ID: GM_Financial-519
Employment Type: Full Time

Perks and Benefits

  • Health and Wellness

    • Health Insurance
    • Dental Insurance
    • Vision Insurance
    • Life Insurance
    • Short-Term Disability
    • Long-Term Disability
    • FSA
    • FSA With Employer Contribution
    • HSA
    • HSA With Employer Contribution
    • Mental Health Benefits
    • Fitness Subsidies
  • Parental Benefits

    • Birth Parent or Maternity Leave
    • Non-Birth Parent or Paternity Leave
    • Adoption Leave
  • Work Flexibility

    • Remote Work Opportunities
    • Hybrid Work Opportunities
  • Office Life and Perks

    • Happy Hours
    • Company Outings
    • On-Site Cafeteria
    • Holiday Events
  • Vacation and Time Off

    • Paid Vacation
    • Paid Holidays
    • Personal/Sick Days
    • Leave of Absence
    • Volunteer Time Off
  • Financial and Retirement

    • 401(K) With Company Matching
    • Performance Bonus
    • Profit Sharing
  • Professional Development

    • Tuition Reimbursement
    • Promote From Within
    • Mentor Program
    • Shadowing Opportunities
    • Access to Online Courses
    • Lunch and Learns
    • Internship Program
    • Leadership Training Program
  • Diversity and Inclusion

    • Unconscious Bias Training
    • Employee Resource Groups (ERG)

Company Videos

Hear directly from employees about what it is like to work at GM Financial.