Principal, Organizational Design

Our Purpose: We pioneer the innovations that move and connect people to what matters

About the role:

This role will play a pivotal role in enhancing the overall effectiveness of our organization with a primary focus on enterprise-wide organizational design efforts including new lines of business, operating model transformations, and restructures. This role involves leading initiatives that drive organizational design, change management, efficiency improvements, executive transitions, and targeted interventions. The ideal candidate will possess a deep expertise in aligning structure, talent and operating models to enable business transformation and growth. Proven track record in driving complex enterprise design initiatives, conducting data-driven diagnostics, advising senior leaders on optimizing effectiveness, enabling cross-functional collaboration and ensuring structure supports strategy.

RESPONSIBILITIES

What you will be doing:

Lead Complex Org Design Initiatives: Drive enterprise-level and multi-departmental design efforts to align structure with strategy, optimize spans and layers, and enable efficient decision-making.

Enterprise-Wide Operating Model Design: Partner with senior leaders to develop and evolve operating models, clarify roles, accountabilities, and governance across functions.

Organizational Diagnostics & Analysis: Conduct deep-dive organizational diagnostics using workforce data, org charts, role clarity assessments and talent insights to identify design opportunities.

Design Frameworks & Standards: Deploy and maintain scalable frameworks, tools, and methodologies for org design, including structure principles, job architecture and design evaluation criteria.

Advisory & Strategic Consulting: Act as a trusted advisor to HRBPs on organizational effectiveness, workforce planning, and change readiness during org design efforts.

Org Design Modeling & Scenario Planning: Build and assess impacts and trade-offs of multiple design scenarios i.e. (centralized vs. decentralized, functional vs. matrix).

Org Design Enablement & Capability Building: Support the learning and understanding of HRBPs and business leaders on core org design principles and practices to build internal capability and consistency.

Organizational Change Management: Develop and execute change management strategies to support organizational transformation initiatives. Facilitate smooth transitions and ensure stakeholder engagement and buy-in. Leads as organizational change practitioner for enterprise change initiatives; partners with executive/strategic leaders, project teams, and external vendors as applicable to develop and execute a full lifecycle of change management solutions tailored to the organizational need.

Organizational Efficiency: Identify opportunities for efficiencies related to workforce, communication, and ways of working. Implement best practices and innovative solutions to enhance productivity and reduce costs. Partner with Process Excellence organization on process improvements as appropriate.

Executive Coaching Transitions: Conducts Executive Coaching to support the onboarding and integration of new executives and/or to support Org development efforts. Provide support and guidance to ensure successful transitions and alignment with organizational culture and objectives.

OD Interventions: Design and implement targeted organizational development interventions to address specific organizational challenges. Utilize data-driven approaches to diagnose issues and develop effective solutions.

Center of Excellence (COE): As a practitioner in an HR COE, support and enable organizational effectiveness initiatives through a tiered support model ensuring scalable and sustainable impact across the organization. Create enterprise frameworks and act as an SME for business leaders and HRBPs in organizational effectiveness disciplines; enable others through knowledge transfer and application including training the trainer model as appropriate

Data-Driven Decisions: Use data and analytics to build robust business cases for proposed initiatives. Ensure decisions are grounded in empirical evidence and aligned with organizational goals.

Research and Best Practices: Conduct research and leverage industry best practices to inform decision-making processes. Stay abreast of the latest trends and developments in organizational effectiveness.

Stakeholder Management: Build and maintain strong relationships with key stakeholders across the organization. Ensure effective communication, collaboration, and reporting of success measures to drive alignment and support for organizational effectiveness initiatives.

QUALIFICATIONS

What makes you a dream candidate?

• Expert knowledge of organizational design principles and methodologies.
• Strong understanding of change management frameworks and best practices.
• Proficiency in data analysis and the ability to leverage data to inform decisions.
• Familiarity with process improvement techniques and tools (e.g., Lean, Six Sigma).
• Expert knowledge of executive transition strategies and best practices.
• Awareness of current trends and developments in organizational effectiveness
• Ability to conduct and apply research to drive organizational improvements.
• Ability to drive work through influence and not position including peers, leaders, and team members across functions
• Ability to work in a collaborative manner and contribute with shared ownership to design and implement solutions
• Ability to build partnerships quickly and effectively with business leaders, build trusted relationships with stakeholders to understand relevant business needs
• Ability to liaise with COEs and business-aligned resources to create targeted training solutions aligned to enterprise-wide strategies and solutions
• Advanced skills in identifying solutions to business problems and partnering with HRBPs and business leaders to develop solutions to meet customer needs in alignment with GM Financial strategic objectives
• Excellent oral and written communication including the ability to present to the business proposed strategies and interventions, to make group presentations and facilitate effectively across levels, diverse backgrounds and communication styles
• Expert knowledge of org effectiveness practices, and techniques
• Excellent interpersonal communication (written and verbal) and presentation skills with ability to effectively communicate with senior level leadership and business leaders across the organization, strong business presence
• Excellent organization, project management, and time management skills
• Strong ability to conduct needs assessment, develop business case to justify resources and document findings
• Ability to independently conduct a gap assessment to prioritize potential performance improvement solutions
• Excellent organization, project management, and time management skills
• Must act as a positive agent of change and consistently demonstrate the ability to adapt to changes in the work environment; requires the ability to adjust and manage competing tasks and demands and deal with frequent change, delays, or unexpected events
• Ability to plan and budget for various initiatives
• Excellent decision making and problem-solving skills with the ability to make sound judgments and take the initiative to establish priorities, meet deadlines, and make decisions within the functional area of responsibility with minimal direct supervision
• Ability to evaluate pilot and deployed solutions for effectiveness

Experience:

• Bachelor's Degree in related field required
• Master's Degree in a related field preferred
• 7-10 years of professional work experience in HR with an emphasis in Organizational Design Required
• 7-10 years of proven success in working on and delivering multiple initiatives to business leaders required
• 7-10 years of experience with Executive Coaching and Talent Assessments preferred

What We Offer: Generous benefits package available on day one to include: 401K matching, bonding leave for new parents (12 weeks, 100% paid), tuition assistance, training, GM employee auto discount, community service pay and nine company holidays.
Our Culture: Our team members define and shape our culture - an environment that welcomes innovative ideas, fosters integrity, and creates a sense of community and belonging. Here we do more than work - we thrive.
Compensation: Competitive pay and bonus eligibility
Work Life Balance: Flexible hybrid work environment, 2-days a week in office