Agile Coach I

JOB DESCRIPTION

Why Enabling Services at GM Financial?

Are you a passionate Agile Coach ready to lead and mentor a team of Scrum Masters driving innovation within our Enabling Products portfolio? In this influential role, you'll champion GM Financials Go Digital and Drive Efficiency strategies by cultivating agile excellence, harnessing cloud technologies, and enabling impactful product delivery.

As a strategic advisor, you'll help shape the vision, strategy, and roadmap for Enabling Product teams-empowering them to deliver high-value outcomes, streamline execution, and foster a culture of continuous improvement.

Our Purpose: We pioneer the innovations that move and connect people to what matters.

• Guiding and coaching the Scrum Masters and organization on how to apply agile values and principles, and use the Scrum Framework to delight customers
• Assessing the Scrum practices of the team and organization and coaching the team to higher levels of effectiveness
• Influence organizational structures, systems, and cultures to align with Agile principles and values to maximize value and delight customers
• Supporting and educating Product Management leadership, especially with respect to giving autonomy to Product Owners
• Facilitate creation and communication of change vision for agile adoption.
• One-on-one coaching with leadership.
• Help with defining success metrics for agile adoption.
• Participation and facilitation of an internal guiding coalition committed to the agile adoption.
• Facilitation of retrospectives for the overall agile adoption initiative
• Help with organizing and presenting at CoE sessions
• Help with identification and removal of impediments that are organizational and beyond the control of the Scrum Teams
• Facilitation of portfolio level planning and establishing WIP limits for the organization
• Work as a Sr. Scrum Master as required

• Must exhibit expert knowledge of agile frameworks including Scrum, Kanban and agile at scale (ex. SAFe or Nexus).
• Demonstrated evidence of continuous learning mindset
• Experience facilitating Agile training and workshops
• Exceptional coaching and mentoring skills at the team and management levels
• Ability to teach and train on Agile, Scrum, Kanban at a level accessible to beginners with the ability to deep dive for advanced topics
• A change agent; progressively challenging the team and organization to continuously improve
• Excellent understanding of product and sprint backlog tracking, burn down metrics, and velocity
• Strong negotiation, leadership, and written and verbal communication skills
• Strong knowledge, skills, and ability working in a collaborative team environment
• High maturity of diplomacy and ability to see and rationalize multiple points of view
• Excellent people skills, with an ability to partner with a diverse leadership team
• Servant leader who Supports the development team, the product owner, and the organization
• High Emotional Intelligence (self-awareness, self-regulation, motivation, empathy, and social skills)
• Ability to understand GM Financials business; apply knowledge and critical thinking skills in day-to-day problems and solutions.
• Ability to provide leadership through influence, inspiration, collaboration and teamwork.
• Ability to listen and communicate effectively with others both verbally and in writing.
• Ability to demonstrate integrity while successfully managing work demands and pressure.

• Bachelor's Degree in related field or equivalent work or military experience
  • 7+ years of relevant work experience:
    • 3+ years working in an agile environment
    • 2+ years as a Scrum Master with scrum, Kanban and/or scaling framework experience
    • 2+ years coaching agile teams and Scrum Masters

• Scrum Master Certification CSM, PSM I, PMI-ACP required
• Advanced Scrum Master Certification: PSM II (Scrum.org) or A-CSM (Scrum Alliance) required
• Certified in at least one scaling framework (ex. Nexus/SPS or SAFe)