Technology and Reporting Analyst - Open Reporting

Job Description Summary

We are seeking a detail-oriented, technically proficient Technology and Reporting Analyst to support our Open Reporting program (a key component of the GEV Ethics & Compliance program) through the configuration, customization, and optimization of reporting solutions and tool configuration. Our Open Reporting program provides channels for integrity concerns to be raised and investigated safely and confidentially. This role plays a key role in enabling enterprise-wide transparency and accountability by managing report generation (including partnering cross-functionally to deliver reports to adjacent functions), ensuring data accuracy, and configuring our Open Reporting SaaS platform. The ideal candidate brings a strong mix of technical skills, analytical thinking, and a passion for improving reporting tools and processes that support ethical decision-making.

Job Description

Key Responsibilities:

Open Reporting Support & Configuration

• Configure and maintain our Open Reporting SaaS solution, Case IQ and reporting program YellowFin.
• Manage user roles, permissions, workflows, and system settings to ensure alignment with business needs and data governance policies.
• Collaborate with IT, compliance, and business stakeholders to optimize platform usability, integration, and scalability.

• Research, design, and implement innovative methods for analyzing Open Reporting data to enhance decision-making processes, support compliance objectives, and drive strategic insights.
• Design, develop, and maintain custom reports and dashboards to provide visibility into reported concerns, trends, response timelines, and resolution status.
• Conduct regular audits of data accuracy, completeness, and consistency.
• Translate business requirements into reporting specifications and ensure timely delivery of insights to leadership.

• Partner with data owners and business stakeholders to define KPIs, metrics, and report frequency.
• Monitor system performance and escalate issues to vendors or internal IT teams as needed.
• Participate in the testing and rollout of new features, updates, or system enhancements.
• Ensure compliance with data privacy, security, and retention policies.

• Act as the subject matter expert for the Open Reporting system and associated reporting capabilities.
• Train end users on navigating reports and interpreting results.
• Develop clear documentation, including user guides and reporting standards.
• Engage across functions and businesses to implement effective, unified, and centralized reporting solutions considering various perspectives.

• Bachelor's degree in Information Systems, Data Analytics, Business, or a related field.
• 2-4 years of experience in reporting analysis, business intelligence, or system configuration, preferably in compliance, HR, or risk domains.
• Proficiency in data visualization and reporting tools (e.g., Power BI, Tableau, or Excel).
• Strong analytical and problem-solving skills with high attention to detail.
• Excellent verbal and written communication skills.

• Familiarity with enterprise data sources (HRIS, CRM, ticketing systems, etc.) and data integration methods (APIs, ETL).
• Experience working with confidential and sensitive data.
• Understanding of compliance, ethics, or corporate integrity programs.
• Experience with YellowFin

• Data-driven mindset with a focus on accuracy and clarity.
• Ability to work independently and manage multiple priorities in a dynamic environment.
• High degree of discretion and professional integrity.
• Strong collaboration and stakeholder management skills.