Senior Human Resources Manager - GSC

Job Description Summary

HR support for client group Leaders, Managers and Employees on organizational and employee matters, as well as coaching, HR process expertise and other general HR activities. Individuals in this category act as the HR Manager of record for a client group. Has in-depth knowledge of best practices and how own area integrates with others; has working knowledge of competition and the supply chain factors that differentiate them in the market

Job Description

Roles and Responsibilities

• A first point of contact for employees & managers who provides leadership, coaching and support for individual employee needs & HR processes. For use in businesses that are operating in the HR Partnership Model.
• Typically a 1st line manager of professionals or a 2nd line manager of a professional department. Developing specialized depth and/or breadth of expertise in own job discipline or field. Serves as best practice/quality resource. Has awareness of latest functional developments in own area. Contributes towards strategy and policy development, and ensures delivery within area of responsibility.
• Skilled influencer, able to communicate complex messages to others. Acts as a resource for colleagues with less experience. May lead small projects with moderate risks and resource requirements. Explains difficult or sensitive information; works to build consensus. Developing persuasion skills required to influence others on topics within field.
• Impacts approaches, projects and programs in the functional area or affected business organization and ways of working. Impacts quality, efficiency and effectiveness of own team. These jobs have significant input into their priorities. Jobs at this level tend to be covered by professional practices and policies but these are shaped by the role. Working within broad guidelines and policies, roles at this level have moderate autonomy, requiring high levels of evaluative judgment.
• Uses judgment to make decisions or solve moderately complex tasks or problems that impact the function. Takes new perspective on existing solutions. Uses technical experience and expertise for data analysis to support recommendations. Uses multiple internal and limited external sources outside of own function to arrive at decisions.

• This role requires significant experience in the Human Resources & Employee Human Resource Management. Knowledge level is comparable to a Master's degree from an accredited university or college.
• Requires 60% of time for business trip to the project locations.

• Well-organized, a self-starter with enthusiasm and initiative
• Customer-oriented, approachable and strong interpersonal skills
• Strong written and verbal communication skills
• A good team player with supervisory and management skills
• Good organization and problem-solving skills
• Good MS-office skills
• Good Labor Law knowledge
• Demonstrated ability to analyze and resolve problems and to lead programs / projects.
• Ability to document, plan, market, and execute programs. Established project management skills