Scheduler Solution Specialist

Job Description Summary

Responsible for designing, building, delivering and maintaining software applications & services Working in the areas of machine, cloud, platform and/or application. Responsible for software lifecycle including activities such as requirement analysis, documentation/procedures and implementation.

Job Description

Essential Responsibilities:

• As Services Software Specialist in our Digital Implementation Services team, you will be responsible for working on software fulfilment projects from our end customer.
• Conducting solution assessments at customers with the purpose of defining customers planning needs and determining how the Planning software should be configured at the customer
• Activation of the Planning software at the customer, which includes configuring the software, education and training of the customer as well as go-live and hypercare.
• Participation in presales activities like customer visits and customer demos
• Planning and conducting service visits at Planning subscription customers
• Participation in 2nd line support tasks
• Contribute to continuous improvement of the processes and tools related to the activation of the planning software

• Bachelor's Degree in Computer Science or "STEM" Majors (Science, Technology, Engineering and Math) with basic experience.

• Knowledge of planning software and planning strategies and logics; previous experience with ROB-EX planning software is a plus
• Knowledge of different ERP systems, and how planning systems and ERP Systems interact.
• Good language skills (especially English)
• Strong Industrial background
• Availability to travel up to 30%

• Has the ability to break down problems and estimate time for development tasks.
• Understands the technology landscape, up to date on current technology trends and new technology, brings new ideas to the team.
• Displays understanding of the project's value proposition for the customer. Shows commitment to deliver the best value proposition for the targeted customer.
• Learns organization vision statement and decision making framework.

• Good communication skills, both written and oral
• Good overview and ability to remain calm in stressful situations
• Relationship-builder and a good listener
• Analytical and logical thinking
• Service-oriented both internally and externally
• Commercially oriented with good business acumen
• Results-oriented with strong personal impact